gray Posted September 9, 2016 Share Posted September 9, 2016 I have been using PS1.6.1.6 for a few days now. I have come to re login and I get an error "There is one error. 1 - The Employee does not exist, or the password provided is incorrect." Then when i try to request a new password I get message "There is one error. 1 An error occurred while attempting to change your password." I have tried creating new accounts and the same happens with the new ones, but the new entries are added to the 'customer' database. So I suspect the login php files are corrupt or maybe 'customer' database is corrupt. Any ideas as to how I get into the BO. PLZ Link to comment Share on other sites More sharing options...
gray Posted September 9, 2016 Author Share Posted September 9, 2016 I think its sorted out now. After reading https://mypresta.eu/en/art/tips-and-tricks/a-better-way-to-restore-prestashop-admin-password.html I created a fictitious new customer, went into database via phpmyadmin. Copied the fictitious persons 'passwd' from 'ps-customer' and pasted it my admin entry of database, into 'passwd' of 'employee'. This seems to have cleared all of the login problems. But why the password for admin was corrupted I do not know. Link to comment Share on other sites More sharing options...
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