AnneMerch Posted September 8, 2016 Share Posted September 8, 2016 (edited) Hello, We have several Prestashop-shops under one company name. All of a sudden, by some products the Add To Cart button dissappeared and when we look at the products in the Catalog, the quantitie button turned red and 0. But the products are still in stock and the quantities are filled in Catalog>Products>Quantities. We don't use the advanced stock management system. We hope someone can help us out here Best regards, Anne Edited September 8, 2016 by AnneMerch (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted September 8, 2016 Share Posted September 8, 2016 look at the products in the Catalog, the quantitie button turned red and 0 But the products are still in stock and the quantities are filled in Catalog>Products>Quantities. hello you use some external software to update stock? Link to comment Share on other sites More sharing options...
AnneMerch Posted September 8, 2016 Author Share Posted September 8, 2016 Hi Vekia, No we don't. But it seems the problem only occurs in shops where we also have pre-order products. The problem is not with those pre-order products though, but with the 'normal' products. Link to comment Share on other sites More sharing options...
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