I can't register users

[ecuc]

Hi people!

 

I take time with this problem and I can't resolve it.

I can't register users in my site and I can't log them.

 

I've been checking all my code and I don't find the way to repair it.

 

If anyone knows how to solve, please, I would be grateful for your help.

 

The website is http://abastecemaiss.pt/login for if you want see the origin of the problem.

 

Thanks

[Knowband Plugins]

Please try repeating the steps after enabling error debugging for your PrestaShop store and post the errors that are generated in this process here, so that we can guide you accordingly.

 

The issues that you are facing must be coming because of some third party module.

 

FYI, to enable error debugging you can follow the steps below.

 

- open file: config/defines.inc.php (using FTP or hosting control panel)

 

- change false-->true:

 

define('_PS_MODE_DEV_', false);

 

define('_PS_MODE_DEV_', true);

[ecuc]

Thanks for answer me Knowband Plugins, but already it had activated the mode debug and doesn't jump any error

[El Patron]

Hi people!

 

I take time with this problem and I can't resolve it.

I can't register users in my site and I can't log them.

 

I've been checking all my code and I don't find the way to repair it.

 

If anyone knows how to solve, please, I would be grateful for your help.

 

The website is http://abastecemaiss.pt/login for if you want see the origin of the problem.

 

Thanks

 

When I tested, I see the '1' placed in email

http://screencast.com/t/aDcKWZUNy

 

this is caused when the underlying hosting upgrades php that is not compatible with PS, check your php version I think good one is 5.5/5.6.  Good luck!

[ecuc]

When I tested, I see the '1' placed in email

http://screencast.com/t/aDcKWZUNy

 

this is caused when the underlying hosting upgrades php that is not compatible with PS, check your php version I think good one is 5.5/5.6.  Good luck!

 

 

Thanks for answer me, El Patron.

My template needs PHP v.5 or higher and my server offers PHP 5.2/5.3/5.4/5.5/5.6/7.0

 

With this, Would not have to I to have problems with the versions?

[El Patron]

Thanks for answer me, El Patron.

My template needs PHP v.5 or higher and my server offers PHP 5.2/5.3/5.4/5.5/5.6/7.0

 

With this, Would not have to I to have problems with the versions?

 

what is php version you are running that causes this issue?  I would think 5.6 should be ok.

[ecuc]

Excuse me, Where can I see that version uses exactly?

[rocky]

You can see your current PHP version on the Advanced Parameters > Configuration Information tab in the Back Office. It's in the "Server Information" section on the left.

[ecuc]

Thank you rocky!!

My version of PHP of my server is 5.6.19

 

Edited September 6, 2016 by ecuc (see edit history)

[El Patron]

here are some related posts, seems 5.5 resolves this issue.

 

https://www.prestashop.com/forums/topic/478576-cannot-register-new-customer-prestashop-1611/

[ecuc]

So, the solution would be to change the PHP from my server from 5.6 to 5.5?
Would I have that contact with them I guess, huh?

Thank you very much for the help

[El Patron]

So, the solution would be to change the PHP from my server from 5.6 to 5.5?

Would I have that contact with them I guess, huh?

 

Thank you very much for the help

 

yes, please go to 5.5 and re-test and let us know how it goes.  I cannot reproduce on my server so I don't know how to fix it.

[ecuc]

yes, please go to 5.5 and re-test and let us know how it goes.  I cannot reproduce on my server so I don't know how to fix it.

 

Fact and works perfectly, a lot of thank you by the help me!!!!

[El Patron]

Fact and works perfectly, a lot of thank you by the help me!!!!

 

it was pleasure to help, if I could reproduce then I could just get a fix...5.6 is better version because of performance....

 

I wish you all the best with your business.  el