runtime123 Posted September 4, 2016 Share Posted September 4, 2016 I have moved the Presta shop to a new Hosting provider - I can access the admin backend and the site "looks" correct. All the products and pricing and images are loading. HOwever - I cannot edit the products in the backend, nor any of the carrier or other options. WHat could be causing this problem ? Any assistance would be appreciated, please thank you These are the steps I followed when moving the Presta Shop: * Created new database * IMported backup database * Edited config file with new DB Name / Username and passwords http://wow-maternity-sa.co.za/ Link to comment Share on other sites More sharing options...
endriu107 Posted September 4, 2016 Share Posted September 4, 2016 Debug mode show any errors? https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
runtime123 Posted September 4, 2016 Author Share Posted September 4, 2016 I have enabled Debug mode, this is the error given: Fatal error: Uncaught --> Smarty: Unable to load template file 'controllers/carrier_wizard/helpers/form/form_ranges.tpl' in '/home/wowmat/public_html/admin123/themes/default/template/controllers/carrier_wizard/helpers/form/form.tpl' <-- thrown in/home/wowmat/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 129 Link to comment Share on other sites More sharing options...
endriu107 Posted September 4, 2016 Share Posted September 4, 2016 Check if you have file form_ranges.tpl in public_html/admin123/themes/default/template/controllers/carrier_wizard/helpers/form/ if not you need to upload it, also clear cache in your shop. Link to comment Share on other sites More sharing options...
runtime123 Posted September 4, 2016 Author Share Posted September 4, 2016 (edited) I have this file: form_ranges.tp I do not have form_ranges.tpl I checked in my PrestaShop backup which was made of the "old shop" and that file not located in that folder either? Edited September 4, 2016 by runtime123 (see edit history) Link to comment Share on other sites More sharing options...
endriu107 Posted September 4, 2016 Share Posted September 4, 2016 Change it extension from tp to tpl and check if it helps. Link to comment Share on other sites More sharing options...
runtime123 Posted September 4, 2016 Author Share Posted September 4, 2016 Thank you. That helped, I can now edit "carriers".. however this comes up now with every page or settings I try to edit: Parse error: syntax error, unexpected 'list' (T_LIST), expecting ')' in /home/wowmat/public_html/override/classes/Address.php on line 266 Link to comment Share on other sites More sharing options...
endriu107 Posted September 4, 2016 Share Posted September 4, 2016 You have some error in code, some module overriding your file, you can delete this file and after that you must delete also class_index.php file from cache folder. If some module using this override it could after that don't work propertly so you need to reinstall this module too. Link to comment Share on other sites More sharing options...
runtime123 Posted September 4, 2016 Author Share Posted September 4, 2016 Thank you. That worked. Now new error Fatal error: Uncaught --> Smarty: Unable to load template file 'controllers/products/multishop/check_fields.tpl' in 'controllers/products/informations.tpl' <-- thrown in/home/wowmat/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 129 Link to comment Share on other sites More sharing options...
endriu107 Posted September 4, 2016 Share Posted September 4, 2016 This is simillar situation like in first post, so you now supposed to know what to do. I think in admin folder many file have be broken after move, easiest and fastiest way is copy all content from fresh install pack admin folder to this folder. Link to comment Share on other sites More sharing options...
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