Sales statistics are wrong. I missed something?

[seperezf]

Hi people. Im having a hard time with the statistics og my store in prestashop 1.6.0.9. The situation is this:

 

The statitics section of the admin shows data that is different to the actual orders clients are making in the store. For example, in the orders page i have 2 valid orders (orders with "shipped" or "payment accepted" status), for a total of $2500. Then, in the stats page are 3 valid orders, with a total of $4500.

The statistics module is counting two of the orders, but is making itself a ghost order that i dont see in any place. I can put screenshots to show it more clearly (the store is in spanish).

1- The actual orders for the store the day 30/08/2016: (The two green are the valid orders)

2- The statistics module version of the situation: (It shows 3 orders for an inflated amount of money)

upload a picture

3- Strangely, if i go to the "statistics-->"best customers" section, it shows that there are only 2 valid orders (the correct amount):

how to capture screen


With all this said, what is that can go wrong with my statistics module? Is best to reinstall and reset it to solve the problem? Every suggestion is welcomend. Thanks!

 

 

[Pier2Pier]

Did you manage to solve this?