Product Images Show Box with X

[ledlightsofatlanta]

Hello,

 

I have an issue that occurred out of the blue. Online my images are seen on my shop. However, in my back office all products show a box with an X in the middle of it. Additionally, when I select any product >edit > Images I can see the number of images included with the product but still no images are shown. Below attached is what I have found but need help to resolve.

 

For example, working with the first product in the screen shot I have attached, after looking online for the address of that product it shows the address of https://ledlightsofatlanta.com/345-thickbox_default/2pc-blue-marine-boat-led-lighting-kit.jpg and the image pulls up online. But not in the back office.

 

Thank you in advance for you help.

 

 

 

[vekia]

iif you right click on [x] image and "open image in new window" - you see it?

[ledlightsofatlanta]

The options that is given while right click are

 

Bing Lookup

-----------------

Save Picture As

Share Picture

Copy Picture

-----------------

Select All

Copy

-----------------

Inspect Element

View Source

[ledlightsofatlanta]

I have also found that I can not add additional products with images since this error has occurred.

[vekia]

click on view source, you will see the code like 

<img src="here-the-url">

src param is the url, can you show it please?

[ledlightsofatlanta]

You are still talking about right clicking in back office? Or on live site?

Maybe this is what you are requesting, I took if from right clicking then view source on the product page on the live site. 

src="https://ledlightsofatlanta.com/345-large_default/2pc-blue-marine-boat-led-lighting-kit.jpg"

You are still talking about right clicking in back office? Or on live site?

Maybe this is what you are requesting, I took if from right clicking then view source on the product page on the live site. 

src="https://ledlightsofatlanta.com/345-large_default/2pc-blue-marine-boat-led-lighting-kit.jpg"

[vekia]

back office there where [x] appears :-)

[ledlightsofatlanta]

In back office when right clicking > View source, it gives me more infomation than what you are asking for. Would you happen to know what line it should be on?

[ledlightsofatlanta]

This is all that I am finding

[ledlightsofatlanta]

I believe I have resolved the issue. I installed the 1-Click Upgrade module then clicked save. My images returned. I was using 1.6.1.6 to begin with so I haven't a clue why the 1-Click Upgrade module would have made the difference.

[ledlightsofatlanta]

Back to square one!

I thought I found the solution to whenever I went to my catalog my images would show up with a only a box with an X in it. Even when I would select catalog > Products, my images still would show up missing. After installing the 1-Click Upgrade module, my images came back.

However, Three days after installing the 1-Click Upgrade module and configuring my images have once again vanished.

 

Can anyone help me resolve this issue? I am running Prestashop 1.6.1.6 with the default theme.

 

Could this default theme be the issue? I could purchase a new theme if that resolves the issue but, I certainly do not desire to do so if it is a waste of time and money without it resolving this issue.

 

 

Thanks

 

[ledlightsofatlanta]

Attached image are the src param for one product.

 

[ledlightsofatlanta]

I have also noticed in the list of modules section, the logos there are not showing in back office. See Screen capture attached.

Anyone have any ideas?