Shopboy1111 Posted August 22, 2016 Share Posted August 22, 2016 When I first installed PS I set the shipping charge to $7.95 Later I changed it to $10 - IT IS NOW SET AT $10 FOR quite some time When ever you order something, it wants to charge $7.95 There is no $7,95 anywhere in the system (I think) Why is it charging the old rate instead of $10 I am guessing there is a hidden place I dont know about which still holds the $7.95 (somewhere NOT in the shipping preference setting) Can anyone help please ? Link to comment Share on other sites More sharing options...
rocky Posted August 23, 2016 Share Posted August 23, 2016 I assume you're referring to the "Handling charge". Try going to the Advanced Parameters > Performance tab and clicking the "Clear cache" button. The handling charge is only stored in the PS_SHIPPING_HANDLING key of the ps_configuration table. You can double-check there using phpMyAdmin to make sure there's no old values there. Link to comment Share on other sites More sharing options...
Knowband Plugins Posted August 23, 2016 Share Posted August 23, 2016 This issue might be there because the price that is being charged is with tax while the price you have set is without tax. Link to comment Share on other sites More sharing options...
Shopboy1111 Posted August 26, 2016 Author Share Posted August 26, 2016 The Price set in my system has been changed to $10 The price which continues to show when ordering regardless what I do is $7.95 Link to comment Share on other sites More sharing options...
Shopboy1111 Posted August 26, 2016 Author Share Posted August 26, 2016 This may be a clue When adding a new product to the webstore IT DOES NOT ADD So I presume this means that prestashop is not working correctly Again ADD A PRODUCT - IT DOES NOT ADD ON TO THE LIST Is this how prestashop is meant to work - surely not Where do I start to debug a system which does not do even simple things However - try try try try try try try try again and again and sometimes the product will add on Is there someone who can look at what is going on in my site ? PLEASE HELP Link to comment Share on other sites More sharing options...
rocky Posted August 26, 2016 Share Posted August 26, 2016 Maybe your database has reached the maximum data limit set by your host? Link to comment Share on other sites More sharing options...
Knowband Plugins Posted August 26, 2016 Share Posted August 26, 2016 Can you please share your store URL so that we can inspect the issue with adding product to cart? Some issues need inspection. Link to comment Share on other sites More sharing options...
Shopboy1111 Posted September 1, 2016 Author Share Posted September 1, 2016 Store URL is www.gifts4you4ever.com.au There are less than 100 products in the items list My other major problem is that the item list does not sort other than in descending Product Reference order. I want it sorted in ascending Product reference order Link to comment Share on other sites More sharing options...
Knowband Plugins Posted September 1, 2016 Share Posted September 1, 2016 We just tested add to cart functionality on your store and it seems to be working fine as expected. Regarding the order of products, can you please tell us where do you want the change the order, on category page or home page? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now