remove VAT for European customers

[4GLte.eu]

I have got customers from other countries and they ask us to remove the VAT after the purchase. It is not very often but 1 for 50 orders is like that. Could you advise what module can do it or how to do it?

 

 

[Guest]

The built in "European VAT number" module allows customers to enter their VAT number at checkout. VAT is then not charged. So no need to reclaim. There is no obligation to refund VAT after a sale. Customers would use their own accounting systems in their own country to reclaim

We have this in an FAQ:

 

 

• For EU customers, we charge VAT at the current UK rate. EU businesses with a valid EU VAT registration number can enter that number in their account address, VAT will then NOT be charged. Enter the VAT number when you add your address. YOU MUST ADD YOUR COMPANY NAME FIRST to see the VAT box
• No VAT is charged for the rest of the world

 

Please note that the price you see initially may include the VAT tax. This is because the website cannot know your location and tax situation until you log in and add your address. The VAT will be amended to the correct price following the above rules during the checkout process - before you need to commit so you still get the opportunity to cancel. 

 

And

 

I am an EU business, but I forgot to add our VAT number!

Unfortunately, once you have made the purchase and paid, we are not able to replay the VAT element.

You should be able to reclaim the VAT through your normal accounting procedures.

[4GLte.eu]

hi this is the best answer I have received on this forum ever. Many thanx!

 

What about the fields SIRET and APE? What is it for? Could it be hidden? It confuses our customers.

[Guest]

 

 

What about the fields SIRET and APE? What is it for? Could it be hidden? It confuses our customers.

 

I am not sure what they are - my guess is that they are company registration numbers used in some countries. I think they are only viewable if you have B2B Mode enabled. (preferences > Customers)

[DJFearRoss]

Where is this module?

I have prestashop 1.7 and cannot see it.