Emails from my PS website are being bounced

[Nick Lappage]

Hi all,

 

My Prestashop emails are suddenly getting bounced. I'm running PS1.6.1.4

An example of the details:

 

 

This message was created automatically by mail delivery software.

 

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 

  email removed but was a gmail account

    host productio-tcloadba-tkyjfaz4ap1l-328615543.us-west-2.elb.amazonaws.com [54.244.228.61]

    SMTP error from remote mail server after end of data:

    550 5.7.1 [sS] Blocked. See https://console.mailchannels.net/insights/bounce?auid=arvixe&sender=jane%40calligraphyarts.co.uk&txid=1601c5980ce01eb6

 

Reporting-MTA: dns; calli947.hostpapavps.com

 

Action: failed

Final-Recipient: rfc822; email removed but was a gmail account

Status: 5.0.0

Remote-MTA: dns; productio-tcloadba-tkyjfaz4ap1l-328615543.us-west-2.elb.amazonaws.com

Diagnostic-Code: smtp; 550 5.7.1 [sS] Blocked. See https://console.mailchannels.net/insights/bounce?auid=arvixe&sender=jane%40calligraphyarts.co.uk&txid=1601c5980ce01eb6

 

But if I resend them from my home PC they don't get bounced.

This has only happened this week - pretty much after send to a friend emails were sent to China.

 

Any help would be appreciated.

Thanks,

Nick

 

[DGRL]

Hi Nick

 

If you follow the link after the line saying 550 5.7.1  you can see that this is een spam block ( maybe IP BLOCK )
nothing you can do about this as far as i know

 

regards