PayPal conversions not tracked fully

[ukbaz]

Hi

We have just had an issue with PayPal and Google certified shops.-, using tte Official PayPal Europe module - v3.10.10 & Prestashop v1.6.1.4

 

It appears that when using Website Payments Pro option orders can be made without the buyer returning to the cart order confirmation page. They can simply close the PayPal Payment confirmation window whilst on PayPal and not wait the ten seconds to return to Prestashop. This has profound effects on Analytics and Adwords conversions.

 

We are also a Google certified shop and this morning this was suspended by Google for insufficient order volume. They only tracked 416 orders over the last 90 days - in fact there were 2616 completed orders over that period.

 

I need to find a way to use PayPal Payments Pro where the orders are all tracked correctly.

 

I did try the in-context option which should mean the Prestashop order confirmation page is always loaded, but this option simply refuses to work!

 

Has anyone got a solution??

Thanks

Baz