"Customizable fields" feature of product configuration, on mobile version not working

[Cata100]

Hello,

 

I currently use Prestashop 1.5.6. I set up 2 customizable fields for my products (images and text) which are working just fine on desktop version. The problem is that on mobile version these fields doesn’t appear so I copied the section with this form from product.tpl (desktop version) to product.tpl (mobile version). I also included product.js file. Now the fields appear, but when I press save I only get a rolling gif. And if i press “Add to cart” I get an error message for not completing required fields and that means the files are not uploaded.

 

saveCustomization() function doesn’t throw any error in my console while running.

 

The only error is: product.js:555 Uncaught ReferenceError: uploading_in_progress is not defined — which shouldn’t affect the upload process, it’s just a text variable which should be append to an html tag.

 

Any idea what could be wrong?

 

Thank you!

Edited August 9, 2016 by Cata100 (see edit history)

[Knowband Plugins]

The variable uploading_in_progress is a JavaScript variable defined in your theme's product.tpl, you may have missed it while adding code to your mobile theme file.

 

In order to fix the issue you need to defined the variable using the following code.

 

<script>

var uploading_in_progress = "{l s='Uploading in progress, please be patient.' js=1}";

</script>

[Knowband Plugins]

Let us know if it doesn't help.

Edited August 12, 2016 by Knowband Plugins (see edit history)

[Cata100]

Hello guys, keep up the good work, thank you for your response but unfortunatelly the solution you have find it is not working for us  

 

we have input this script <script>

var uploading_in_progress = "{l s='Uploading in progress, please be patient.' js=1}";

</script>

 

- into product tpl before any html tag but it is not working it remain the same problem - still loading and nothing happens...even if the files to be uploaded are small size...few kb

 

- to see about the problem you can check the website www.minimecraft.ro and open it from a mobile device (you'll be redirected to the mobile version) - and when trying to place an order...uploading photos are required but something is breaking the process and the whole mobile version is useless for us if we can't find a solution to solve this

 

thank you!