rbodyz Posted August 7, 2016 Share Posted August 7, 2016 After updating my prestashop from 1.6.0.14 to 1.6.1.6 I am no longer able to login to the admin. 1. I go to store admin and it loads prestashop login for backoffice. 2. I login correctly with no error message given back and redirect is given to AdminDashboard 3. Browser remains at login page not allowing access to the dashboard. I have searched across several forums and seen numerous posts listing a similar issue due to various causes. I have tried all that i could find, but to no avail. I have been stuck on this for several hours and I am at a loss for what more to try. I have tried clearing my cache and cookies numerous times. Tried using Firefox, Chrome, IE on 2 different machines that have never accessed the backoffice before and a mobile device using cell network and I have the same result. Any help would be appreciated. Thanks Link to comment Share on other sites More sharing options...
Knowband Plugins Posted August 17, 2016 Share Posted August 17, 2016 Can you please share your store's back office URL, so that we can inspect this? Some issues needs inspection. Link to comment Share on other sites More sharing options...
rbodyz Posted August 17, 2016 Author Share Posted August 17, 2016 Hi Knowband Plugins, Since I didnt get a reply, nor find a solution after so long, I ended up restoring the backup I made and setting things back to 1.6.0.14. I would like to, and need to upgrade, but I cant risk having my store go down again. On a different shared server, for a different website with the same hosting company, I tried upgrading from 1.6.0.14 and it worked just fine. But I had the default theme installed, none of the modules upgraded, and nothing changed or set in the store. Could having a different theme or modules updated before making the upgrade cause the issue? Is there something else I could do or provide to help diagnose the issue? Thanks, Brian Link to comment Share on other sites More sharing options...
Knowband Plugins Posted August 19, 2016 Share Posted August 19, 2016 If the issue with admin login is specific to some theme only, it will not be possible to say anything about it as we don't know what's wrong with the theme. Link to comment Share on other sites More sharing options...
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