Penge Posted August 6, 2016 Share Posted August 6, 2016 (edited) Hello Look at the attached screenshoots. I have enabled RMA returns but still I do not get a tick box in the ordering history and no option for returning products. Have I done something wrong ? Petter Edited August 10, 2016 by Penge (see edit history) Link to comment Share on other sites More sharing options...
tuk66 Posted August 9, 2016 Share Posted August 9, 2016 Have you tried to click the Detail button? The RMA form is on the bottom of the page. Link to comment Share on other sites More sharing options...
Penge Posted August 9, 2016 Author Share Posted August 9, 2016 Thank you for your response tuk66 Yes I have clicked Detail and there is no RMA there. I attach a screendump, Unfortunatelly it's in Norwegian but this is how the bottom of the Detail page looks like. Petter Link to comment Share on other sites More sharing options...
tuk66 Posted August 10, 2016 Share Posted August 10, 2016 I think it works only for orders in its state Delivered or Shipped. Payment accepted is not enough. Link to comment Share on other sites More sharing options...
Penge Posted August 10, 2016 Author Share Posted August 10, 2016 Thats it tuk66 It was just an test order I made to my self and when I put it to Delivered then I had the option of RMA. Thanks a lot for you help :-) Petter Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now