Jessyzed Posted July 30, 2016 Share Posted July 30, 2016 Hi all, I've just updated Prestashop and now I can't log on anymore in the Backoffice.Is there a SIMPLE solution for my problem? I've tried many things but nothing seems to work unfortunately. My website is online. Jessica Link to comment Share on other sites More sharing options...
endriu107 Posted July 30, 2016 Share Posted July 30, 2016 Whats happens when you try login? Link to comment Share on other sites More sharing options...
Jessyzed Posted July 30, 2016 Author Share Posted July 30, 2016 It doesn't give a notification at all or it say's 'user or password is wrong'. I've tried 'forgot password' and the new password does not work also. Link to comment Share on other sites More sharing options...
endriu107 Posted July 30, 2016 Share Posted July 30, 2016 If you turn on debuuging mode is there any errors? https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
Jessyzed Posted July 31, 2016 Author Share Posted July 31, 2016 I'm sure there will be a lot! But unfortunately I do not have a clue what I'm suppose to do so I guess it's better I wait on somebody who does :-). So I am able to login again thanks to my partner who changes something in the PHP file.The update was done well and thankfully pretty urls seems to work for the first time.No only the prices in my webshop do not match wat the backoffice says. So maybe the link you've send will help us with this problem. Thanks! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now