akelelias Posted July 29, 2016 Share Posted July 29, 2016 Hello, When a customer orders 2 or more products, prestashop creates 2 or more separate orders. This started happening 3 days ago. I haven't changed or modified anything. How can i fix it? Sincerely, Link to comment Share on other sites More sharing options...
tuk66 Posted July 29, 2016 Share Posted July 29, 2016 It can be about carriers available for every product. Orders are splitted because of a reason. Link to comment Share on other sites More sharing options...
akelelias Posted July 30, 2016 Author Share Posted July 30, 2016 those are items from the same category and same carrier. It just started doing that suddenly 4 days ago. It never happened before Link to comment Share on other sites More sharing options...
tuk66 Posted August 1, 2016 Share Posted August 1, 2016 Still, it has some reason and needs database investigation. Link to comment Share on other sites More sharing options...
akelelias Posted August 1, 2016 Author Share Posted August 1, 2016 Do i go into phpdatabase? what do i look for? Thanks Link to comment Share on other sites More sharing options...
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