sonkaya Posted July 28, 2016 Share Posted July 28, 2016 Hello, My page address is sonkaya.com.tr (using Presta v1.6.09) Novadays the apache server blocks the page and I researched and find some information about it. Can you check the attached image files and tell me how can I solve the cpu and vmem and entry process limit problem. The table shows vmem faults and entry process fautls as you see. Many thanks. ------ Error_log [27-Jul-2016 12:11:03 UTC] PHP Fatal error: Out of memory (allocated 3145728) (tried to allocate 237 bytes) in /public_html/classes/db/DbPDO.php on line 91[27-Jul-2016 12:11:27 UTC] PHP Fatal error: Out of memory (allocated 5767168) (tried to allocate 17920 bytes) in /public_html/tools/htmlpurifier/HTMLPurifier.standalone.php on line 17902[27-Jul-2016 15:13:29 Europe/Istanbul] PHP Fatal error: Out of memory (allocated 19660800) (tried to allocate 80 bytes) in /public_html/classes/cache/CacheFs.php on line 70[27-Jul-2016 12:15:14 UTC] PHP Fatal error: Out of memory (allocated 2883584) (tried to allocate 3072 bytes) in /public_html/classes/Theme.php on line 220 Link to comment Share on other sites More sharing options...
bellini13 Posted July 28, 2016 Share Posted July 28, 2016 What is the max_memory you have defined for each php process. According to these errors, it is a very small number. Link to comment Share on other sites More sharing options...
sonkaya Posted July 28, 2016 Author Share Posted July 28, 2016 Hi Bellini13, This is shared server. I didnt define any value. I just chekced php info and it says memroy_limit=128M( you can see the attached image files at the first topic) Thanks. Link to comment Share on other sites More sharing options...
bellini13 Posted July 28, 2016 Share Posted July 28, 2016 then you should contact your hosting provider for support Link to comment Share on other sites More sharing options...
sonkaya Posted July 29, 2016 Author Share Posted July 29, 2016 (edited) They say u must fix the script codes. Edited July 29, 2016 by sonkaya (see edit history) Link to comment Share on other sites More sharing options...
bellini13 Posted July 29, 2016 Share Posted July 29, 2016 oh ok, then they must be the experts. I suppose they told you what is wrong with the scripts? Because if it is the scripts, then everyone using Prestashop must have the same problem If it were me, I would locate a different provider that does not restrict resources in a shared server environment Link to comment Share on other sites More sharing options...
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