roro_1 Posted July 26, 2016 Share Posted July 26, 2016 Hi! I have a big problem: it cannot make a purchase from my website. 1) After I have selected a product, I try to purchase with credit card so click on image Paypal express for pay and I get this error (attachment 1).2) After I have selected a product, click on the "Proceed to checkout" and rightly so the system asks me or to register or authenticate me. I type my email and password (user test that are sure to be right) but does not recognize me. Then I click on "Forgot your password" but then I write my email (which esite in the customer list) and clicking "send" but i get this error "An error occurred while sending the email" (attachment 2).In practice it cannot make a purchase.You have any suggestions for me? Thanks Link to comment Share on other sites More sharing options...
bellini13 Posted July 28, 2016 Share Posted July 28, 2016 1) This error indicates your API keys are wrong. 2) Apparently the email settings you are using are not working properly. I don't know if you are using an SMTP server, or if you have defined simple php sendmail. You need to dig deeper. Do any other emails work? Did you do a test email in the back office email setup page to confirm they are working properly? Link to comment Share on other sites More sharing options...
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