Jump to content

[SOLVED] Gmail Customers are not receving any mails!


Recommended Posts

Hello everyone !

I have set correct SMTP options in my Back End. All customers are getting all mails notifications about orders, password forget, etc. Only users with GMAIL are NOT receving ANY mails from our store. What could be the problem? I also tested PHP(mail) function and result is the same. Users with gmail email addres are not receving anything.

Please HELP me ! :)

Link to comment
Share on other sites

What's your PS edition? 1.3?
I am using the 1.3 RC4.
EMAIL function(php) works fine.
Tell your customers to check their junk mail box, maybe all the emails were blocked there~

Link to comment
Share on other sites

Hello!

I solved this problem! I found out that my administration mail was @gmail.com and that is the problem. Because I am sending from @gmail.com mail over MY server NOT gmail server. Google Gmail automatically threats this as fraud and users don't get any mails. So if anyone else is having this issue, just change your administration mail in your back end. ;)

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...