Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart

[jacopocappelli]

Hi,

i have many error as this:
 

Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart Cart 35899 0x 0

 

 

I try to update every plugin and prestashop but error remain. What can i do?


Thanks,

Jacopo

[ultraseb]

Hi ,

i have same problem with 1.6.1 Version,

no way for the moment...

[rocky]

Looking at the code, that error occurs when the cart ID in the cookie is invalid or is for an order that has already been placed. I guess you're using a third-party module that is putting an invalid cart ID in the cookie or is forgetting to clear the cart after processing an order.

[Moha28]

HI,

 

How we can solve this?, i have the some problem, i only see this message on "logs", the orders are being placed correctly on front office.

 

I tried all, i research all google hits about this theme but nothing.....

[rocky]

See the topic here. Hopefully, one of the solutions there will work for you.

[MARK-APP.com]

Hi There,

 

I had the same problem with the PrestaShop webshop of a customer from me en I found the fix.

 

The problem is that the id_cart is already used in the orders table in the column id_cart. So you have a duplicated id_cart, so automatically the cart will be cleared by PrestaShop.

 

To fix this:

 

- Check in the orders table what the highest id_cart is. For example 10045.

- Do an update to your database by resetting the Auto-increment value of the cart table to 10045 + 1 by executing this query :  ALTER TABLE `ps_cart` AUTO_INCREMENT = 10046;

 

PS: ps_ in the query should be changed with your store database prefix

 

Now the problem should be fixed.

 

Good luck for you all!!