sticcino Posted July 9, 2016 Share Posted July 9, 2016 (edited) Hi, just attempted to upgrade my shop to .16 and its now failed twice. it seems to get to the copying of the files end and then just displays an error about my site and the restore option is the only item available Access forbidden! You don't have permission to access the requested object. It is either read-protected or not readable by the server. if I overwrite the site with the previous version, it still fails with the above error, I have to wipe the site out completely, and restore it manually, then it works again. Is it writing something that's causing this, I removed the autoupgrade folder, and still will fail with the above error -- have to restore from scratch. i'm sure if i try again, it will fail. anybody know what's gong on? Edited July 9, 2016 by sticcino (see edit history) Link to comment Share on other sites More sharing options...
Simonas Invertus Posted July 11, 2016 Share Posted July 11, 2016 To use PrestaShop you need to set files permission to 777 in FTP. Link to comment Share on other sites More sharing options...
jetx Posted July 13, 2016 Share Posted July 13, 2016 Depending upon how your server is setup you should use a minimum of 644 for files. So what are your files set to currently? Trying to change your file permissions by ftp is kind of silly. At least use putty or whatever client and change the entire directory, upgrade and then change it back again. Link to comment Share on other sites More sharing options...
sticcino Posted July 13, 2016 Author Share Posted July 13, 2016 I think I figured out the issue. It hat to do with the .htaccess file. I added 2 Option directives directly to the apache httpd.conf file and it seems the system is stablized. I haven't retried to do the upgrade with this config, will try on the weekend. Link to comment Share on other sites More sharing options...
goatherder Posted July 17, 2016 Share Posted July 17, 2016 (edited) wrong post Edited July 17, 2016 by goatherder (see edit history) Link to comment Share on other sites More sharing options...
TiaNex Shopping Posted August 20, 2016 Share Posted August 20, 2016 just chown -R apache:apache if you are using linux Link to comment Share on other sites More sharing options...
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