After installing Presta, the front-end customer sign-up and newsletter are not working

[cinci1]

Hello,

 

I have just installed prestashop for the first time directly from c pannel, and I have noticed 2 problems. The customer sign-up and the newsletter subscription are not working. The sign-up form let me introduce the email but then when I introduce the rest of the details and i click submit, it redirects me to the login page with no error message. I also noticed that even when I submit the sign-up form empty with no details, it stills redirects me to the login page, with no errors such as "you have to introduce the requird fields"... And the problem about newsletter subscription is quite the same, it is redirecting me to the homage with no error message. None of the above do not produce any change in the admin panel.

 

Thanks, hope someone had the some problem and can give me some advice.

[codetheweb]

Hi,

 

I think its a javascript error

Did you got firebug and console? If yes did you got errors shown on red ?

[cinci1]

I don't have firebug, but i will get it and i will try to see if i get any errors. Thanks

[codetheweb]

If you dont wish to install it give us the link to your store, like this we'll be able to help you

[cinci1]

I tried and it does't show me any error message. This is the link to my store: http://www.flamingos.ro/presta/

[codetheweb]

Newsletter error: ( http://www.flamingos.ro/presta/themes/default-bootstrap/js/modules/blocknewsletter/blocknewsletter.js )

ReferenceError: msg_newsl is not defined
	

if ($(this).val() == placeholder_blocknewsletter || $(this).val() == msg_newsl)

but when i entered my mail seems i'm redirect on the homepage.

 

For auth when i register it dont work like you said.

[cinci1]

Ok I see, but I don't know how I can make it work. Do you have any idea? Thanks

Edited July 1, 2016 by cinci1 (see edit history)

[codetheweb]

Try to reinitialisate your module

[cinci1]

I tried, still not working.

[codetheweb]

Check here:

 

http://stackoverflow.com/questions/37816340/js-placeholder-undefined-message-error

 

Seems its the solution

Let us know

[cinci1]

Still not working, the blocknewsletter.tpl file was ok in my files. 

 

I also changed the theme now, and still not working. So the problem is not theme-based.

Edited July 2, 2016 by cinci1 (see edit history)

[fgl]

I confirm this problem also with my shop.

PS. 1.6.1.5

To be more specific:

1. can not sign up to newsletter, gives me this error in console

Uncaught ReferenceError: placeholder_blocknewsletter is not defined

focus @ v_53_99a0e54….js:550

dispatch @ v_53_99a0e54….js:3r.

handle @ v_53_99a0e54….js:3

CCC is full on.

All seems to be ok when I reload page after clearing cache, but after one click all comes back with this error.

I compared file to given on SF but they looks the same.

 

I wonder, it could be anything with CCC.. ?

Edited July 25, 2016 by fgl (see edit history)