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Fresh upload, not even installed yet; 500 Error


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Hi guys,

 

I'm installing Prestashop for a client -- I uploaded the contents of the zipped folder to the server allocation via FTP, and when I visit the site to proceed with installation, I get an error. As I have root access, I checked the error_logs. Not sure how to fix, though.

 

Logged Error

[Mon Jun 20 13:49:24.402436 2016] [core:error] [pid 24726] [client **.**.**.***:*****] End of script output before headers: index.php

**.**.**.***:***** - Represents personal IP address and port logged.

 

Has anybody else run into a similar issue?

Edited by UT-Ryan (see edit history)
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Did you extract the zip file to public_html before running the installation?

I guess you already know you have to extract the zip file to run the installation.

 

If you did extract, but still get the error, try creating a test "index.html" file, just to see it you can access your server from your PC.

You can try some generic text like this one:

 

<html>   <body>   <h1 style="color:blue">It works!</h1>       </body>   </html>

 

URL should be something like yourdomain.com/index.html

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