babyewok Posted June 16, 2016 Share Posted June 16, 2016 I have PS 1.6.1.5 and just tried to install the Mail Alerts module, but keep getting this error: The following module(s) could not be installed properly: mailalerts : Unable to install controller: account Technical error: PrestaShop could not install this module.What's wrong? I tried deleting and re-uploading the module but to no avail. Link to comment Share on other sites More sharing options...
Rolige Posted June 16, 2016 Share Posted June 16, 2016 You are having problems to register the required controllers of the module, this could be because a damage in you database, modifications in the core file, override files, etc, etc. Link to comment Share on other sites More sharing options...
babyewok Posted June 16, 2016 Author Share Posted June 16, 2016 I haven't touched any core files though Link to comment Share on other sites More sharing options...
Rolige Posted June 16, 2016 Share Posted June 16, 2016 Sometimes you doesn't do this directly, but the simple fact of install a custom module un-official, this can damage our database or files without our knowledge. I have a demo in my localhost, I have installed this module, and works as expected without setbacks. My suggestion is, enable the debug mode and see if some error is thrown. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now