balburl Posted June 14, 2016 Share Posted June 14, 2016 Hi, I just started a new install for my site using 1.6.1.5 after deleting the 1.6.0.13 version. I used Softaculous on my hosting site, which this host is supposed to be optimized for PrestaShop. I cannot save my products (which are downloadable files only) as the save and save and stay buttons are all spinning! If I am unable to save products, I have to be able to save my products. Please help!! Thank you! Brenda Link to comment Share on other sites More sharing options...
Knowband Plugins Posted June 15, 2016 Share Posted June 15, 2016 Are you able to add or edit categories? Link to comment Share on other sites More sharing options...
selectshop.at Posted June 15, 2016 Share Posted June 15, 2016 Unfortunately the major problem of spnning buttons is a not well configured server. Prestashop 1.6.1.5 has already performed scripts included (not the case on lower PS versions). Which is your server configuration ? php-version memory-limit mysql version linux version cache in use extra modules in use which are added to the product tabs configuration Link to comment Share on other sites More sharing options...
balburl Posted June 15, 2016 Author Share Posted June 15, 2016 (edited) Are you able to add or edit categories? Yes, I am able to add categories with no problem. But the buttons never stop spinning allowing me to save what I have added to the first screen. When I try to move on to the next screen and add the price, I get a message that I must save before I can add a price! Any ideas? Thank you! Brenda Edited June 15, 2016 by balburl (see edit history) Link to comment Share on other sites More sharing options...
balburl Posted June 15, 2016 Author Share Posted June 15, 2016 Unfortunately the major problem of spnning buttons is a not well configured server. Prestashop 1.6.1.5 has already performed scripts included (not the case on lower PS versions). Which is your server configuration ? php-version memory-limit mysql version linux version cache in use extra modules in use which are added to the product tabs configuration This is what I find on A2 Hosting CPanel php-version 5.3.29 memory-limit physical 1024 mb, virtual 8192 mb mysql version 5.6.23-cll-lve linux version ?? cache in use smarty? (File) Is there something else I need? They are very easy to work with and I think will be willing to help. Thank you kindly for your reply. Brenda Link to comment Share on other sites More sharing options...
selectshop.at Posted June 15, 2016 Share Posted June 15, 2016 Prestashop version 1.6. best performance is with php version 5.4.+ memory-limit, linuxversion, please take it from your back-office, tab advanced parameters -> configuration information Cache, there was meant, if you are using some cache module (APC, xCache, etc.) - tab advanced parameters -> performance -> caching (last setting on that page). MySQL engine should be Inno-DB. Link to comment Share on other sites More sharing options...
balburl Posted June 15, 2016 Author Share Posted June 15, 2016 Prestashop version 1.6. best performance is with php version 5.4.+ memory-limit, linuxversion, please take it from your back-office, tab advanced parameters -> configuration information Cache, there was meant, if you are using some cache module (APC, xCache, etc.) - tab advanced parameters -> performance -> caching (last setting on that page). MySQL engine should be Inno-DB. Thank you. I changed my php version to 5.6 though the home page still shows the older version? I have submitted a support ticket to check this. Linux version is Cent OS6. I am not using APC or Memchache or XCache. The last setting is File. Memory limit is 256mb. Thank you! Brenda Link to comment Share on other sites More sharing options...
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