Dimoooon Posted June 10, 2016 Share Posted June 10, 2016 Hi! presta version 1.6.5 i have virtual server and a few e-shop on it… now i'm developing a theme for new one and one day ago i have found a problem… the cart is showing that there is some products in it but when i put mouse over it - there is no products and total price 0… on some of those sites on my server are dissapeared also products from main page (new and popular)… so i turned on debug mode and got next error… [PrestaShopDatabaseException] Got a packet bigger than 'max_allowed_packet' bytes I have googled and found that i can fix this problem changing value in mysql config file… i've done and changed from 1m to 32, 64 and 128 M… restarted mysql… was all ok… but after some period of time - some hours, this error repeats again… what it could be and what should i do? please help… Link to comment Share on other sites More sharing options...
selectshop.at Posted June 10, 2016 Share Posted June 10, 2016 Which php-version is in use? which mySql-version in use? How many memory? For PS 1.6 we recommend not lower than 256M. Mod_security disabled? Php-fpm deactivated? Block cart module in use is latest version? Cookie and Browser cache deleted? Link to comment Share on other sites More sharing options...
Dimoooon Posted June 10, 2016 Author Share Posted June 10, 2016 PHP Version => 5.6.14-0+deb8u1 mysql Ver 14.14 Distrib 5.5.46, for debian-linux-gnu (x86_64) using readline 6.3 How many memory? For PS 1.6 we recommend not lower than 256M. - what memory are you talking about? if RAM 1GB for virtual serverMod_security disabled? yes Php-fpm deactivated? how can i check? i have tried next ps aux | grep php-fpmxxx 687 0.0 0.3 47132 3368 ? Ss Jun09 0:03 php-fpm: master processxxx 689 0.0 0.7 47252 7724 ? S Jun09 0:00 php-fpm: pool www xxx 690 0.0 0.7 47800 8044 ? S Jun09 0:00 php-fpm: pool www xxx 2256 0.0 0.7 47284 7996 ? S Jun09 0:00 php-fpm: pool www xxx 22966 0.0 0.2 12724 2160 pts/1 S+ 10:24 0:00 grep php-fpmBlock cart module in use is latest version? - i'm using block cart which was going with prestashop 1.6.1.5 from official web site. version 1.6.0Cookie and Browser cache deleted? -yes i tried different browsers… this problem repeates after near 1 hour when i restart mysql… because only mysql restart can help… Like This Link to comment Share on other sites More sharing options...
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