247smith Posted April 30, 2010 Share Posted April 30, 2010 Can anyone help with this error?Thanks Link to comment Share on other sites More sharing options...
rocky Posted May 1, 2010 Share Posted May 1, 2010 This error means that your groups access isn't set up right, perhaps because of a failed upgrade. What version of Prestashop are you using? Did you upgrade from a previous version of Prestashop or do a clean installation. Were you logged in as a customer when you saw this error message? If the customer isn't in the Default group, they will see this error message. 1 Link to comment Share on other sites More sharing options...
247smith Posted May 1, 2010 Author Share Posted May 1, 2010 Version 1.2.5 StableI see this error whether I'm logged in or not.what are some possbile fixes.. file permissions, or back end configuration?Thank you for replying Link to comment Share on other sites More sharing options...
tomerg3 Posted May 1, 2010 Share Posted May 1, 2010 Quite possibly the database for the user groups is messed up, there is no way to automatically "fix" this, there could be a few reasons for it.The quickest solution would probably be to do a fresh install, or hire someone to identify the source of the problem and fix it. 1 Link to comment Share on other sites More sharing options...
heogia Posted May 22, 2011 Share Posted May 22, 2011 I have just received these message when i upgrade by hands (I tranfered customers from old DB - Prestashop 1.3-> new DB - Prestashop 1.4). If you meet these problems, you must log-on PHPmyAdmin then execute these SQL statement below:insert into ps_customer_group(id_customer, id_group) select p.id_customer, 1from ps_customer pwhere not exists(select p.id_customer from ps_customer_group g where g.id_customer = p.id_customer)ps: your prefix tables. 1 Link to comment Share on other sites More sharing options...
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