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Unable to save the address in the front office


kristo1980

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Hello,
when the customer registers, he can not add his address, the form page address is refreshed but does not move to the next step.
 
I did a clean reinstall of my site but it does not solve the problem
3 days ago I tried all unsuccessful solutions
 
help me please
http:www.svaposhop.fr

you can create an account to see the problem

 

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thank you jll ramos I did all that too

 

After that I would go to AddressController maybe to function processSubmitAddress and check if all vars save data until $address->save (aproximately line 212) where data are saved. Then, if all is ok here I would go to class address and see save function.

 

Then if all data are saved correctly I would go to getAddresses function in Customer class and check if sql function get address data...

 

All of this if you know php and json....

Edited by jllramos (see edit history)
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<?php
/*
* 2007-2016 PrestaShop
*
* NOTICE OF LICENSE
*
* This source file is subject to the Open Software License (OSL 3.0)
* that is bundled with this package in the file LICENSE.txt.
* It is also available through the world-wide-web at this URL:
* http://opensource.org/licenses/osl-3.0.php
* If you did not receive a copy of the license and are unable to
* obtain it through the world-wide-web, please send an email
* to [email protected] so we can send you a copy immediately.
*
* DISCLAIMER
*
* Do not edit or add to this file if you wish to upgrade PrestaShop to newer
* versions in the future. If you wish to customize PrestaShop for your
* needs please refer to http://www.prestashop.com for more information.
*
*  @author PrestaShop SA <[email protected]>
*  @copyright  2007-2016 PrestaShop SA
*  @license    http://opensource.org/licenses/osl-3.0.php  Open Software License (OSL 3.0)
*  International Registered Trademark & Property of PrestaShop SA
*/

class AddressControllerCore extends FrontController
{
    public $auth = true;
    public $guestAllowed = true;
    public $php_self = 'address';
    public $authRedirection = 'addresses';
    public $ssl = true;

    /**
     * @var Address Current address
     */
    protected $_address;
    protected $id_country;

    /**
     * Set default medias for this controller
     */
    public function setMedia()
    {
        parent::setMedia();
        $this->addJS(array(
            _THEME_JS_DIR_.'tools/vatManagement.js',
            _THEME_JS_DIR_.'tools/statesManagement.js',
            _PS_JS_DIR_.'validate.js'
        ));
    }

    /**
     * Initialize address controller
     * @see FrontController::init()
     */
    public function init()
    {
        parent::init();

        // Get address ID
        $id_address = 0;
        if ($this->ajax && Tools::isSubmit('type')) {
            if (Tools::getValue('type') == 'delivery' && isset($this->context->cart->id_address_delivery)) {
                $id_address = (int)$this->context->cart->id_address_delivery;
            } elseif (Tools::getValue('type') == 'invoice' && isset($this->context->cart->id_address_invoice)
                        && $this->context->cart->id_address_invoice != $this->context->cart->id_address_delivery) {
                $id_address = (int)$this->context->cart->id_address_invoice;
            }
        } else {
            $id_address = (int)Tools::getValue('id_address', 0);
        }

        // Initialize address
        if ($id_address) {
            $this->_address = new Address($id_address);
            if (Validate::isLoadedObject($this->_address) && Customer::customerHasAddress($this->context->customer->id, $id_address)) {
                if (Tools::isSubmit('delete')) {
                    if ($this->_address->delete()) {
                        if ($this->context->cart->id_address_invoice == $this->_address->id) {
                            unset($this->context->cart->id_address_invoice);
                        }
                        if ($this->context->cart->id_address_delivery == $this->_address->id) {
                            unset($this->context->cart->id_address_delivery);
                            $this->context->cart->updateAddressId($this->_address->id, (int)Address::getFirstCustomerAddressId(Context::getContext()->customer->id));
                        }
                        Tools::redirect('index.php?controller=addresses');
                    }
                    $this->errors[] = Tools::displayError('This address cannot be deleted.');
                }
            } elseif ($this->ajax) {
                exit;
            } else {
                Tools::redirect('index.php?controller=addresses');
            }
        }
    }

    /**
     * Start forms process
     * @see FrontController::postProcess()
     */
    public function postProcess()
    {
        if (Tools::isSubmit('submitAddress')) {
            $this->processSubmitAddress();
        } elseif (!Validate::isLoadedObject($this->_address) && Validate::isLoadedObject($this->context->customer)) {
            $_POST['firstname'] = $this->context->customer->firstname;
            $_POST['lastname'] = $this->context->customer->lastname;
            $_POST['company'] = $this->context->customer->company;
        }
    }

    /**
     * Process changes on an address
     */
    protected function processSubmitAddress()
    {
        $address = new Address();
        $this->errors = $address->validateController();
        $address->id_customer = (int)$this->context->customer->id;

        // Check page token
        if ($this->context->customer->isLogged() && !$this->isTokenValid()) {
            $this->errors[] = Tools::displayError('Invalid token.');
        }

        // Check phone
        if (Configuration::get('PS_ONE_PHONE_AT_LEAST') && !Tools::getValue('phone') && !Tools::getValue('phone_mobile')) {
            $this->errors[] = Tools::displayError('You must register at least one phone number.');
        }
        if ($address->id_country) {
            // Check country
            if (!($country = new Country($address->id_country)) || !Validate::isLoadedObject($country)) {
                throw new PrestaShopException('Country cannot be loaded with address->id_country');
            }

            if ((int)$country->contains_states && !(int)$address->id_state) {
                $this->errors[] = Tools::displayError('This country requires you to chose a State.');
            }

            if (!$country->active) {
                $this->errors[] = Tools::displayError('This country is not active.');
            }

            $postcode = Tools::getValue('postcode');
            /* Check zip code format */
            if ($country->zip_code_format && !$country->checkZipCode($postcode)) {
                $this->errors[] = sprintf(Tools::displayError('The Zip/Postal code you\'ve entered is invalid. It must follow this format: %s'), str_replace('C', $country->iso_code, str_replace('N', '0', str_replace('L', 'A', $country->zip_code_format))));
            } elseif (empty($postcode) && $country->need_zip_code) {
                $this->errors[] = Tools::displayError('A Zip/Postal code is required.');
            } elseif ($postcode && !Validate::isPostCode($postcode)) {
                $this->errors[] = Tools::displayError('The Zip/Postal code is invalid.');
            }

            // Check country DNI
            if ($country->isNeedDni() && (!Tools::getValue('dni') || !Validate::isDniLite(Tools::getValue('dni')))) {
                $this->errors[] = Tools::displayError('The identification number is incorrect or has already been used.');
            } elseif (!$country->isNeedDni()) {
                $address->dni = null;
            }
        }
        // Check if the alias exists
        if (!$this->context->customer->is_guest && !empty($_POST['alias']) && (int)$this->context->customer->id > 0) {
            $id_address = Tools::getValue('id_address');
            if (Configuration::get('PS_ORDER_PROCESS_TYPE') && (int)Tools::getValue('opc_id_address_'.Tools::getValue('type')) > 0) {
                $id_address = Tools::getValue('opc_id_address_'.Tools::getValue('type'));
            }

            if (Address::aliasExist(Tools::getValue('alias'), (int)$id_address, (int)$this->context->customer->id)) {
                $this->errors[] = sprintf(Tools::displayError('The alias "%s" has already been used. Please select another one.'), Tools::safeOutput(Tools::getValue('alias')));
            }
        }

        // Check the requires fields which are settings in the BO
        $this->errors = array_merge($this->errors, $address->validateFieldsRequiredDatabase());

        // Don't continue this process if we have errors !
        if ($this->errors && !$this->ajax) {
            return;
        }

        // If we edit this address, delete old address and create a new one
        if (Validate::isLoadedObject($this->_address)) {
            if (Validate::isLoadedObject($country) && !$country->contains_states) {
                $address->id_state = 0;
            }
            $address_old = $this->_address;
            if (Customer::customerHasAddress($this->context->customer->id, (int)$address_old->id)) {
                if ($address_old->isUsed()) {
                    $address_old->delete();
                } else {
                    $address->id = (int)$address_old->id;
                    $address->date_add = $address_old->date_add;
                }
            }
        }

        if ($this->ajax && Configuration::get('PS_ORDER_PROCESS_TYPE')) {
            $this->errors = array_unique(array_merge($this->errors, $address->validateController()));
            if (count($this->errors)) {
                $return = array(
                    'hasError' => (bool)$this->errors,
                    'errors' => $this->errors
                );
                $this->ajaxDie(Tools::jsonEncode($return));
            }
        }

        // Save address
        if ($result = $address->save()) {
            // Update id address of the current cart if necessary
            if (isset($address_old) && $address_old->isUsed()) {
                $this->context->cart->updateAddressId($address_old->id, $address->id);
            } else { // Update cart address
                $this->context->cart->autosetProductAddress();
            }

            if ((bool)Tools::getValue('select_address', false) == true || (Tools::getValue('type') == 'invoice' && Configuration::get('PS_ORDER_PROCESS_TYPE'))) {
                $this->context->cart->id_address_invoice = (int)$address->id;
            } elseif (Configuration::get('PS_ORDER_PROCESS_TYPE')) {
                $this->context->cart->id_address_invoice = (int)$this->context->cart->id_address_delivery;
            }
            $this->context->cart->update();

            if ($this->ajax) {
                $return = array(
                    'hasError' => (bool)$this->errors,
                    'errors' => $this->errors,
                    'id_address_delivery' => (int)$this->context->cart->id_address_delivery,
                    'id_address_invoice' => (int)$this->context->cart->id_address_invoice
                );
                $this->ajaxDie(Tools::jsonEncode($return));
            }

            // Redirect to old page or current page
            if ($back = Tools::getValue('back')) {
                if ($back == Tools::secureReferrer(Tools::getValue('back'))) {
                    Tools::redirect(html_entity_decode($back));
                }
                $mod = Tools::getValue('mod');
                Tools::redirect('index.php?controller='.$back.($mod ? '&back='.$mod : ''));
            } else {
                Tools::redirect('index.php?controller=addresses');
            }
        }
        $this->errors[] = Tools::displayError('An error occurred while updating your address.');
    }

    /**
     * Assign template vars related to page content
     * @see FrontController::initContent()
     */
    public function initContent()
    {
        parent::initContent();

        $this->assignCountries();
        $this->assignVatNumber();
        $this->assignAddressFormat();

        // Assign common vars
        $this->context->smarty->assign(array(
            'address_validation' => Address::$definition['fields'],
            'one_phone_at_least' => (int)Configuration::get('PS_ONE_PHONE_AT_LEAST'),
            'onr_phone_at_least' => (int)Configuration::get('PS_ONE_PHONE_AT_LEAST'), //retro compat
            'ajaxurl' => _MODULE_DIR_,
            'errors' => $this->errors,
            'token' => Tools::getToken(false),
            'select_address' => (int)Tools::getValue('select_address'),
            'address' => $this->_address,
            'id_address' => (Validate::isLoadedObject($this->_address)) ? $this->_address->id : 0
        ));

        if ($back = Tools::getValue('back')) {
            $this->context->smarty->assign('back', Tools::safeOutput($back));
        }
        if ($mod = Tools::getValue('mod')) {
            $this->context->smarty->assign('mod', Tools::safeOutput($mod));
        }
        if (isset($this->context->cookie->account_created)) {
            $this->context->smarty->assign('account_created', 1);
            unset($this->context->cookie->account_created);
        }

        $this->setTemplate(_PS_THEME_DIR_.'address.tpl');
    }

    /**
     * Assign template vars related to countries display
     */
    protected function assignCountries()
    {
        $this->id_country = (int)Tools::getCountry($this->_address);
        // Generate countries list
        if (Configuration::get('PS_RESTRICT_DELIVERED_COUNTRIES')) {
            $countries = Carrier::getDeliveredCountries($this->context->language->id, true, true);
        } else {
            $countries = Country::getCountries($this->context->language->id, true);
        }

        // @todo use helper
        $list = '';
        foreach ($countries as $country) {
            $selected = ((int)$country['id_country'] === $this->id_country) ? ' selected="selected"' : '';
            $list .= '<option value="'.(int)$country['id_country'].'"'.$selected.'>'.htmlentities($country['name'], ENT_COMPAT, 'UTF-8').'</option>';
        }

        // Assign vars
        $this->context->smarty->assign(array(
            'countries_list' => $list,
            'countries' => $countries,
            'sl_country' => (int)$this->id_country,
        ));
    }

    /**
     * Assign template vars related to address format
     */
    protected function assignAddressFormat()
    {
        $id_country = is_null($this->_address)? (int)$this->id_country : (int)$this->_address->id_country;
        $requireFormFieldsList = AddressFormat::getFieldsRequired();
        $ordered_adr_fields = AddressFormat::getOrderedAddressFields($id_country, true, true);
        $ordered_adr_fields = array_unique(array_merge($ordered_adr_fields, $requireFormFieldsList));

        $this->context->smarty->assign(array(
            'ordered_adr_fields' => $ordered_adr_fields,
            'required_fields' => $requireFormFieldsList
        ));
    }

    /**
     * Assign template vars related to vat number
     * @todo move this in vatnumber module !
     */
    protected function assignVatNumber()
    {
        $vat_number_exists = file_exists(_PS_MODULE_DIR_.'vatnumber/vatnumber.php');
        $vat_number_management = Configuration::get('VATNUMBER_MANAGEMENT');
        if ($vat_number_management && $vat_number_exists) {
            include_once(_PS_MODULE_DIR_.'vatnumber/vatnumber.php');
        }

        if ($vat_number_management && $vat_number_exists && VatNumber::isApplicable((int)Tools::getCountry())) {
            $vat_display = 2;
        } elseif ($vat_number_management) {
            $vat_display = 1;
        } else {
            $vat_display = 0;
        }

        $this->context->smarty->assign(array(
            'vatnumber_ajax_call' => file_exists(_PS_MODULE_DIR_.'vatnumber/ajax.php'),
            'vat_display' => $vat_display,
        ));
    }

    public function displayAjax()
    {
        if (count($this->errors)) {
            $return = array(
                'hasError' => !empty($this->errors),
                'errors' => $this->errors
            );
            $this->ajaxDie(Tools::jsonEncode($return));
        }
    }
}

here is my AddressController.php  can anyone see what's wrong

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in my customer account when I click on my address, I came across this error message:

 

Notice: Undefined index: alias in /home/speegmkd/public_html/www/cache/smarty/compile/1a/bc/f8/1abcf87d0208b991600c6f71a2c26911c06e394d.file.addresses.tpl.php on line 78

Then when I click on update or delete I get a blank page with this message

 

[Debug] This page has moved
Please use the following URL instead: https://www.mydomaine.com/adresse

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Your controller is ok (same as fresh 1.6.1.5).

 

One way to reproduce the situation of your shop is to alter table ps_address by removing both the AUTO_INCREMENT option and the KEY constraint on column id_address. Can you check this (e.g. SHOW CREATE TABLE ps_address)?

Edited by erouvier29 (see edit history)
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Your controller is ok (same as fresh 1.6.1.5).

 

One way to reproduce the situation of your shop is to alter table ps_address by removing both the AUTO_INCREMENT option and the KEY constraint on column id_address. Can you check this (e.g. SHOW CREATE TABLE ps_address)?

thank you very much erouvier29 you are the best

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  • 5 years later...

I came here because I experienced this behavior of address form continuously reloading without saving the address at all after an Update from 1.6 to 1.7.

The problem for me was a missing entry in the database table prefix_hook (ps_hook).

The hook "actionValidateCustomerAddressForm" was missing in this table and that lead to an address form-loop.

Instructions:

  1. Go to your database (phpmyadmin), open table ps_hook
  2. search for an entry where the name equals "actionValidateCustomerAddressForm"
  3. - if an entry is found, this is not your solution (maybe check if the value for column "active" is set to 1)
    - if an entry is not found, continue with step 4:
  4. add a new entry into the ps_hook table with the content listed below under "Standard table entry..."
  5. Done, if that was your problem, the address form should be working fine now

Database standard table entry for the hook:
name = actionValidateCustomerAddressForm
title = Customer address form validation
description = This hook is called when a customer submits its address form
active = 1
position = 1

  • Thanks 2
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  • 4 months later...
  • 2 years later...
On 2/16/2022 at 1:35 PM, psy_ch said:

I came here because I experienced this behavior of address form continuously reloading without saving the address at all after an Update from 1.6 to 1.7.

The problem for me was a missing entry in the database table prefix_hook (ps_hook).

The hook "actionValidateCustomerAddressForm" was missing in this table and that lead to an address form-loop.

Instructions:

  1. Go to your database (phpmyadmin), open table ps_hook
  2. search for an entry where the name equals "actionValidateCustomerAddressForm"
  3. - if an entry is found, this is not your solution (maybe check if the value for column "active" is set to 1)
    - if an entry is not found, continue with step 4:
  4. add a new entry into the ps_hook table with the content listed below under "Standard table entry..."
  5. Done, if that was your problem, the address form should be working fine now

Database standard table entry for the hook:
name = actionValidateCustomerAddressForm
title = Customer address form validation
description = This hook is called when a customer submits its address form
active = 1
position = 1

Thanks a million! This worked for me as well. I was affected after migration from 1.6 to 8, so I'm assuming migration is broken because this worked before...

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