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Why my website reflecting 0$ whenever that products has a combinations?


lionel seow

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hi not to sure can anyone kind soul help me.

 

i'm using prestashop ver 1.6.1.5 but I'm facing the issues of price reflecting on the web is 0$ whenever i have a combinations setup. not sure how can i solve it? please help. as i'm a IT nuts....

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When a product has combinations the price is adapted to the present combination by javascript. If something goes wrong with that script it can result in zero prices. If you search the forum you will find more similar reports. Sometimes also people see initially the correct price and then it is switched to zero.

 

So you should look for javascript errors.

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Where to go to to find out if it's java script issue? As I know nuts abt where and how to look for all this script

Where to go to to find out if it's java script issue? As I know nuts abt where and how to look for all this script

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You can use browser debug tool to see there is any javascript errors.

 

- Go to the page where you see problem

- Press F12, a new debug tool window will show up

- Go Console tab, you will see javascript errors if there is any

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As shokinro pointed out, jquery is a library that is unlikely to be the cause.

 

So you basically have two ways to go further:

 

 - explore the calling stack: which Prestashop javascript file called jquery?

 

 - try going back. Replace javascript files with similar files from your previous setup. Of course you should save a copy of the present one and put it back when replacing it doesn't help/

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