Problem with order validation

[Dani15]

Hi, I have noticed 2 days ago that clients on my store have problem with order validation while they select Payment On Delivery method.

 

 

The error that occurs I have attached. I don't know what is the cause and how to solve it.

 

I would be grateful for help.

Edited June 1, 2016 by Dani15 (see edit history)

[shokinro]

Have made any changes or have you installed any 3rd party modules that altered the order reference generation?

By default, PresatShop generate the order reference with maximum length of 9. 

 

You can see this line in file /classes/order/Order.php

   public static function generateReference()
    {
        return strtoupper(Tools::passwdGen(9, 'NO_NUMERIC'));
    }

 

And in OrderPayment class, it is also defined as maximum 9 in /classes/order/OrderPayment.php

            'order_reference' =>    array('type' => self::TYPE_STRING, 'validate' => 'isAnything', 'size' => 9),

 

And in OrderPayment class, it is also defined as maximum 9 in /classes/order/OrderPayment.php

 

 

 

[Dani15]

Thanks for advice. Yes, it was 3rd party module that caused the problem.

[shokinro]

glad you sorted out the problem and thanks for the update. enjoy your PrestaShop online business.