stifigno Posted May 31, 2016 Share Posted May 31, 2016 Hi everyone! I wonder if anyone could help me. I have been trying to make payments and refund. I made a payment of €1.12 (tax included) and then tried to refund it but when I generate a credit note, it generates it without taxes therefore it lists a refund of €0.92 and does not incluse 0.20 (taxes). Does anyone know how to fix this problem? I need a credit note in full with taxes. Thank you Link to comment Share on other sites More sharing options...
stifigno Posted June 1, 2016 Author Share Posted June 1, 2016 Hi everyone! I wonder if anyone could help me. I have been trying to make payments and refund. I made a payment of €1.12 (tax included) and then tried to refund it but when I generate a credit note, it generates it without taxes therefore it lists a refund of €0.92 and does not incluse 0.20 (taxes). Does anyone know how to fix this problem? I need a credit note in full with taxes. Thank you No one has had this kind of problem? I'll try to do a partial refund writing the whole amount. Anyway, can anyone explain me how the refund process works? I'm just testing it and would like to be ready for when I really have to make a refund or partial refund. How does it work with paypal? I mean, I click on partial refund, write the amount and create a credit note (slip) but what about the money that I have to refund? Do I have to do it on paypal site manually? Hope someone can help. Thank you very much Link to comment Share on other sites More sharing options...
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