Error The entity "ntilde" was referenced, but not declared

[velop24]

When I try to synchronize products that have accents or Ñ ( in combinations ) the following error occurs:

 

Mensaje de error de XML: "; nested exception is: org.xml.sax.SAXParseException: The entity "ntilde" was referenced, but not declared.".

; nested exception is: org.xml.sax.SAXParseException: The entity "ntilde" was referenced, but not declared.

 

Log:

 

 

"{
\"Timestamp\": \"2016-05-27T09:21:37.885Z\",
\"Ack\": \"Failure\",
\"Errors\": {
\"ShortMessage\": \"Error de an\\u00e1lisis de XML.\",
\"LongMessage\": \"Mensaje de error de XML: \\\"; nested exception is: \\n\\torg.xml.sax.SAXParseException: The entity \\\"ntilde\\\" was referenced, but not declared.\\\".\",
\"ErrorCode\": \"5\",
\"SeverityCode\": \"Error\",
\"ErrorParameters\": {
\"@attributes\": {
\"ParamID\": \"0\"
},
\"Value\": \"; nested exception is: \\n\\torg.xml.sax.SAXParseException: The entity \\\"ntilde\\\" was referenced, but not declared.\"
},
\"ErrorClassification\": \"RequestError\"
},
\"Version\": \"967\",
\"Build\": \"E967_UNI_API5_17984453_R1\"
}"

 

 

any solution?

 

Thanks!

Edited May 27, 2016 by velop24 (see edit history)

[selectshop.at]

The problem is on schema location. You are importing/synchronizing the products with Prestashop native tool  0or it's a paid/free one from the net?

 

Please check with your provider which schema/collation he added to the database in use. It should be: utf8_general_ci

[velop24]

Hi, 

I import products and combinations in a CSV encoded in UTF8 (with Importación CSV Cron module  from RSI)

 

Data Base in server is utf8_general_ci

Edited May 27, 2016 by velop24 (see edit history)

[velop24]

in Prestashop everything looks good with accents and ñ in products descriptions , it is only when I try to use the module to synchronize ebay

Edited May 27, 2016 by velop24 (see edit history)

[selectshop.at]

And which ebay module are you using ? Seems that there is a bug on it, i.e. not suitable for your language, due to code incompatibility.

[velop24]

Free ebay module ecommerce 2002

[velop24]

I think the module supports Spanish but not sure

Edited May 27, 2016 by velop24 (see edit history)

[selectshop.at]

Don't know. you should ask developer. The problem is a script problem. He is not sending schemalocation for your language. Perhaps it is a simply typing error he did.

 

xsi:schemalocation (small l) instead of xsi:schemaLocation (capital L). I cannot say exactly, he should verify his code.

[velop24]

ok, thanks!

I will try to contact with ecommerce 2002

[[email protected]]

Hola, has conseguido arreglar el error? Yo tengo el mismo problema.

[Prestalia]

if you use a template in html verify if the code i write well with DIV open and close.

regards

[velop24]

Hola, has conseguido arreglar el error? Yo tengo el mismo problema.

El error en los acentos en las combinaciones me lo solucionó ecommerce 2002, la verdad no se si es un bug del módulo o que ya que me lo arreglaron en mi propia instalación de prestashop, ahora tango otro problema, si en configuración avanzada selecciono más imágenes adicionales, entonces los anuncios que tienen acento en el título también dan error, si dejo imagenes adicionales a 0 entonces no hay problema, haber si lo pueden solucionar, yo me registré y abrí un ticket en la página de ecommerce2002

[velop24]

if you use a template in html verify if the code i write well with DIV open and close.

regards

It also happens with the default template module