Layered navigation block 2.0.0 issues

[4thbasement]

I've been trying to set this module up for an eternity without success. 

 

My prestashop version is 1.5.3.1

 

Issues:

 

1. All 4 indexing options end with "Price/Attribute/Url indexing failed"

 

I couldn't find any documentation on this module so I don't know if indexing is supposed to be done before or after making a filter template, or if it doesn't matter.

 

2. Trying to add a new filters template ends with "Your filter "My template - 2016-05-26" was added successfully.",however, it never gets listed under the filters Templates. 

 

3. Considering 1 and especially 2, I don't expect to see anything on the live site ;p but one would hope. Of course, the successfully created filter is nowhere to be found. 

 

I've tried everything I could find on already existing threads, but nobody really had this same problem. 

 

Anyone got any insight or ideas? 

 

Thank you,

Tom

[shokinro]

you have tried to uninstall the module and then reinstall it?

the error seems happens when the module was not installed correctly somehow.

[4thbasement]

Hi Shokinro, thanks for the reply. 

 

Yes, I've tried installing and uninstalling/removing, readding/reinstalling both versions 1.8 and 2.0 to no avail..

 

I don't even remember if this was for this specific case, but I fiddled with permissions too, some things changed, but the problem remained the same.

 

Any other ideas? This module seems way too great to pass on..

[shokinro]

that's really strange, I do not see the problem, is there are error messages displayed when index failed?

you may also try to check if there is any error log available.

I guess it might be something related to your store data, you can try to create clean install of PrestaShop of your version to see if it is the same.

[4thbasement]

URL indexing failed is the only error I get. How to check the error log? And since I'm working on a live site, I don't want to risk messing anything up by reinstalling Prestashop. Last time I tried to mess with presta, everything went to hell .

[rocky]

Looking at the code, I see it's an AJAX request that performs the URL indexing. I suggest that you open Firebug, then try re-indexing and see what error occurs. If it's just a blank response, try editing config/defines.inc.php and changing _PS_DEV_MODE_ to true, then you should get a detailed message that will help us understand what's wrong.

[4thbasement]

Hi Rocky, thank you for the feedback,Firebug doesn't shows anything specific for trying to build index in the layered module. It's complaining about a line of code from a different module(bluepay/views/js/bp.js), but this occurs when loading ANY page in BO... 

Error:

$(document).ready(function() {

 

Looks like a question for bluepay developers

 

 

define('_PS_MODE_DEV_', true)    crashes the live site but shows nothing in BO when indexing. 

 

Warning: Memcache::getextendedstats()[memcache.getextendedstats]: No servers added to memcache connection in .../classes/cache/CacheMemcache.php on line 49

 

Warning: Invalid argument supplied for foreach() in.../CacheMemcache.php on line 51

 

and then a bunch of [PrestaShopDatabaseException] complaints.

 

Can that have anything to do with it?

 

[rocky]

You can try disabling the Bluepay module temporarily to see if it fixes the issue. Maybe go to the Advanced Parameters > Performance tab and temporarily disable the Memcache at the bottom too. If you still have a problem, then it would seem you've got a problem with your database. In that case, it's hard to help without having access to your website and database.