I received an order for a product with zero inventory.

[ibrahimkoky]

Hello

I received an order for an item that has zero inventory and the back orders is not allowed. I took a snap for the settings I has it set to for that item.

and here is a link for that product

https://voltcandyonline.com/mints/2009-freshen-up-spearmint-gum-pack-of-12.html

I wonder how did this happen?

[NemoPS]

It's possible that two people bought it when it was still available, and went out of stock after confirming one of the two orders