MRobo Posted May 18, 2016 Share Posted May 18, 2016 (edited) Hi there, I migrated to a new server because of limitations at the old one. Since migration, there have been a couple issues that have been baffling me. 1) In the back end, the stats dashboard continually loads, and never completes loading (arrows keep spinning, no stats are retrieved) 2) (I'm not sure if this was broken before the move) In customer registration, the State and Zipcode fields are missing but these are required items so customers cannot register an account. 3) In the frontend, on the main page Popullar, New Arrivals, and Best Sellers are supposed to be already active and expanded but you have to click on one of them to show. 4) On product category pages, I cannot sort products by price, name, etc. Nothing happens. Edited June 2, 2016 by MRobo (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted May 18, 2016 Share Posted May 18, 2016 Have you ever run PS on new server? If not: create a subdomain of your existing shop or use spare domain name. download your version of ps, see top right of this screem to download (scroll down if you need older version) create a db you can use then upload the ps files and run an installation, ps then checks the server for compatibility and can possible tell you if issue. ----- note on old shop you can if 1.6 for example, go to back office-->advanced parms-->configuration information There might be useful information as well. --- Link to comment Share on other sites More sharing options...
tuk66 Posted May 19, 2016 Share Posted May 19, 2016 (edited) Server not found Edited June 3, 2016 by tuk66 (see edit history) Link to comment Share on other sites More sharing options...
Guest Posted May 19, 2016 Share Posted May 19, 2016 ReferenceError: in_array is not defined What is the JavaScript equivalent of "in_array"? - Open your website in FF or Chrome - press F12 - go to console tab - notice the in_array error - ajdust global.js to work with a JS function not a PHP method Link to comment Share on other sites More sharing options...
MRobo Posted May 24, 2016 Author Share Posted May 24, 2016 Thanks for your replies. I've diagnosed and fixed the issue Just in case someone has the same issue.... Somehow, and I know I did not do this... but my /js/ folder in my site directory was deleted. I had a hosting tech looking at another issue for me, and I am wondering if they deleted the directory. I can't believe they would delete a directory without checking with me... it almost seems like sabotage. Link to comment Share on other sites More sharing options...
Guest Posted May 24, 2016 Share Posted May 24, 2016 Someone from the hosting messed up and they won't admit it Sabotage?https://www.youtube.com/watch?v=z5rRZdiu1UE Link to comment Share on other sites More sharing options...
El Patron Posted May 24, 2016 Share Posted May 24, 2016 Someone from the hosting messed up and they won't admit it Sabotage? https://www.youtube.com/watch?v=z5rRZdiu1UE I've love posting videos, he is a counter idea: Link to comment Share on other sites More sharing options...
Guest Posted May 24, 2016 Share Posted May 24, 2016 lol probably (how did you embed though, I failed at it. Anyway) Link to comment Share on other sites More sharing options...
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