Order Status Changes from Shipped back to Payment Accepted

[ajs6116]

Hi,

 

I am having an issue where my order statuses are being changed from "Preparation In Progress" or "Shipped" back to "Payment Accepted".

 

I just upgraded 1.6.0.9 to 1.6.1.5.  

 

It seems to happen when new orders come in.  Anyone have any idea as to why this is happening?

 

Thanks,

 

Art

[ajs6116]

I have attached two files to see if this helps diagnosing the issue.

 

When a paid order comes in I get 13 payment accepted status updates. Then as you can see from the 2nd image, when the status is set to preparation in progress, shipped or even delivered, it is reset back to payment accepted.

 

• What would cause me to have multiple payment accepted statuses set when an order is received?
• What would cause the status to be changed after I have set it?
• What processes within prestashop touch the order status with an ability to change it?

 

I really need some help with this as it is truly annoying.

 

Thanks

 

Art