brunobragaw8t Posted May 3, 2016 Share Posted May 3, 2016 (edited) Hello Community I just moved my prestashop store to the final domain but I'm getting the 503 error on the frontend and error 500 on the backoffice. Here's what I did: 1. Backed up DB 2. Maintenance mode : ON 3. Changed urls at SEO & URL's 4. Downloaded all files 5. Downloaded DB 6. Uploaded files 7. Uploaded DB (the right one, not the backup, I checked it) 8. Changed the configs at settings.inc.php and uploaded the file And I'm getting the error. I can't seem to find out why. I've searched throughout the forum a lot, I can't find a solution to my problem. I also tried clearing the browser's cache, nothing changed. Any ideas what might be causing this? Do you need any further info in order to be able to help me? Please ask! Thank you in advance Bruno EDIT: I forgot to mention I also activated the maintenance mode. Edited May 3, 2016 by brunobragaw8t (see edit history) Link to comment Share on other sites More sharing options...
Teapot Creative Posted May 3, 2016 Share Posted May 3, 2016 Hi Have you regenerated your .htaccess file by disabling then enabling friendly URLs in Preferences / SEO Urls in the BO.? And cleared all cache. NickC Link to comment Share on other sites More sharing options...
brunobragaw8t Posted May 3, 2016 Author Share Posted May 3, 2016 (edited) Hi Have you regenerated your .htaccess file by disabling then enabling friendly URLs in Preferences / SEO Urls in the BO.? And cleared all cache. NickC Hello NickC, thanks for the reply but I can't even access the BO. It also gives me the 503 error. Edited May 3, 2016 by brunobragaw8t (see edit history) Link to comment Share on other sites More sharing options...
Teapot Creative Posted May 3, 2016 Share Posted May 3, 2016 Hi Have you checked that you are not over your memory limit in cpanel? NickC Link to comment Share on other sites More sharing options...
brunobragaw8t Posted May 3, 2016 Author Share Posted May 3, 2016 Hi Have you checked that you are not over your memory limit in cpanel? NickC Disk Space Usage: 1,59 GB / 2,93 GB I believe that's not the problem either, I have a lot to spare. Link to comment Share on other sites More sharing options...
tuk66 Posted May 3, 2016 Share Posted May 3, 2016 503 Error on the Back Office is quite unusual. What URL? Link to comment Share on other sites More sharing options...
Teapot Creative Posted May 3, 2016 Share Posted May 3, 2016 (edited) Hi Are all folder permissions set to 755 and all files set to 644 ? It could be a permissions error. NickC Edited May 3, 2016 by Teapot Creative (see edit history) Link to comment Share on other sites More sharing options...
brunobragaw8t Posted May 3, 2016 Author Share Posted May 3, 2016 (edited) Hi Are all folder permissions set to 755 and all files set to 644 ? It could be a permissions error. NickC Yes, they are. Should I increase everything to 777? 503 Error on the Back Office is quite unusual. What URL? It is actually 500, sorry for my mistake. Here's a link to the store. And the link to the backoffice. Edited May 3, 2016 by brunobragaw8t (see edit history) Link to comment Share on other sites More sharing options...
tuk66 Posted May 4, 2016 Share Posted May 4, 2016 Can you enable Debug mode to see the errors? https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
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