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Some images with question mark


jpboinas

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Hello all,

On PS1.6, some images, and only some,

are a question mark on product list

already

-friendly url off

-regenerated htaccess

-regenerated images

 

cant seem to find it.

 

anyone available to hire, dev2 dev?

 

Thanks

JP

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Check image below.

 

I believe the error is in url generator, or some db record missing.

 

I'm not prestashop expert, and since it's not MVC (that i would explore), i find better to ask your opinion / support.

 

I can be of interchange help, with php Laravel

 

Tks!

 

prestashop_img_error.png

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It looks like it's not simply retrieving the image (not even the correct url). Do your images have a specific alt tag in the back office? I mean, a name.

What's the url of the other images, which currently work?

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Hello Nemo,

Thanks for reply.

Below, picture with answer.

I can't seem to find an ALT field. In images separator, right?

Exactly, PHP outputs a "correct" url, http://www.box46.pt/loja/img/p/pt-default-home_default.jpg

Because it exists... Just it's not getting a product image.

If we hover the question mark, the template, loads all the pictures correctly.

What really bothers me, is that i can't find a pattern, some products display all right, some don't!

 

 

prestashop_img_error_2.png

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  • 2 weeks later...

It took me making a search for "bullitt" to be able to actually see what happens.

 

http://www.box46.pt/loja/pt/search?controller=search&orderby=position&orderway=desc&search_query=bullitt&submit_search=

 

What I saw is some special kind of display that allows you to choose between the pictures of a product that has more than one picture. 

 

This must be some special module that I don't know. And most likely the error is there. 

 

post-302430-0-71155100-1463818382_thumb.jpg

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  • 1 month later...

Hi,

 

If you tried all option and stll not working.you using right format image.so try to clean the cache,because this kind of issue many time i also facing,so only cleaning cache,its working.kindly follow these steps-cache->smarty->and delete the cache and compile folder.

 

may be it work.

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