After migrate - Error 403

[anreig]

Hi. I've migrated my plesk prestashop plesk to and I had no problems, what happens is that now when trying to open the front I get the following error:

 

Forbidden

You Do not have permission to access este documento.

 

 

 

I have all the permissions are as it was in the previous shared hosting, now it is a Cloud VPS with what I understand to be due to something lacking or something set me .htaccess but I can not figure it out.

 

On the other hand, indicate that all requirements and enable and disable modules have them ok that indicates in following link: http: //doc.prestasho ... to get started

 

Someone could help me on this issue?

 

Thank you very much in advance for your help.

 

A greeting.

[shokinro]

To identify if it is the issue caused by .htaccess, have you tried to remove .htaccess file to see if it works or not?

 

If it is not .htaccess file issue,  I think you issue is web server configuration issues. you may need contact your hosting service provider support for help, since this might be different from environment to environment.

[anreig]

Hi.

I remove .htaccess and no works, it's configuration, but it's a VPS Cloud so provider don't get support for this issues, so any idea so do good config on my plesk?

 

Thank you very much

[anreig]

I copy a backup with same permissions and same users.

How can I check I have it all well?

 

Thank you very much for your help.

[shokinro]

when you restore a back up, it is better you restore the both store files and database so they are matched,

otherwise, if the files are database does not match, it may still have issues.

 

after restore, you have to check if the store works fine.