Hakem80 Posted April 23, 2016 Share Posted April 23, 2016 I could not recover my password. It is giving me a successful message but there is no recovery email arrive to my email. All emails are ok and arrive at my email such as new order ... ect So there is no problem in mailing system. Version : 1.6.1.4 Link to comment Share on other sites More sharing options...
endriu107 Posted April 23, 2016 Share Posted April 23, 2016 If you use english language check in mail/en/ there should be employee_password.html and employee_password.txt if those files are missing email can't be send to you. Link to comment Share on other sites More sharing options...
Hakem80 Posted April 23, 2016 Author Share Posted April 23, 2016 If you use english language check in mail/en/ there should be employee_password.html and employee_password.txt if those files are missing email can't be send to you. Thanks for the answer. But everything is fine. All of those files are on thier place Link to comment Share on other sites More sharing options...
endriu107 Posted April 23, 2016 Share Posted April 23, 2016 Are you able to check outgoing mail logs ? If you use mail() function can you for test purposes try SMTP method? Link to comment Share on other sites More sharing options...
Hakem80 Posted April 23, 2016 Author Share Posted April 23, 2016 I was able to restore a customer passwrord. I think the main problem is that I have created a customer account using the same email of administrator. Link to comment Share on other sites More sharing options...
Ron morales Posted May 4, 2016 Share Posted May 4, 2016 me not work error 404 Link to comment Share on other sites More sharing options...
endriu107 Posted May 4, 2016 Share Posted May 4, 2016 What not work? Link to comment Share on other sites More sharing options...
Ron morales Posted June 1, 2016 Share Posted June 1, 2016 page recovery work, but when sending mail, error 404 Link to comment Share on other sites More sharing options...
Ron morales Posted June 1, 2016 Share Posted June 1, 2016 Solved, in spanish lenguage http://website.com/es/recuperacion-contraseña seo by default its error, delete leter ñ and add n, work correct Link to comment Share on other sites More sharing options...
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