Shaun Posted April 21, 2010 Share Posted April 21, 2010 URGENT!!!Customers abandoning carts because of this, please help!I noticed when attempting to use the Express Checkout page after I've entered the relevant billing and shipping info, I'm getting a "Web address not available".I read on the forum that is related to the friendly URL function. The rest of the store works fine so my question is if there is a solution to fix just this page? I'm loathe to mess with the .htaccess file and disabling and then re-enabling "Friendly URL" when I have SSL in place and all is working fine apart from this page.This would not be such an important priority for me (although it needs to be fixed) if it wasn't the Express Checkout page, please someone help.SOLVED - I figured out that if you are using an e-mail addres during express checkout that has been registered at any stage in the DB, the error occurs.I guess the DB gets queried before you get to the payment page, and there must be a rule in place that won't allow guest checkout if they have registered an account with e-mail address. Link to comment Share on other sites More sharing options...
Shaun Posted April 23, 2010 Author Share Posted April 23, 2010 URGENT!!Anyone can assist with this? I have many abandoned carts because of this issue!!! Link to comment Share on other sites More sharing options...
popres Posted April 23, 2010 Share Posted April 23, 2010 Seems like malicious code in the express checkout module. Which one did you get ? Link to comment Share on other sites More sharing options...
Shaun Posted April 23, 2010 Author Share Posted April 23, 2010 Good question, it's been a while since I tested this but I believe I'm using version IonExpress-v1.0-1.2 Link to comment Share on other sites More sharing options...
popres Posted April 23, 2010 Share Posted April 23, 2010 I think there were issues with IonExpress.Try importing your latest database backup if you have and see if it helps Link to comment Share on other sites More sharing options...
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