Update 1.6.1.4 to 1.6.1.5 mail not working anymore

[p.snoeck]

I have updated Prestashop to 1.6.1.5. But know the mail isn't working any more. I read they updated the Swiftmailer.

When i check the mail settings and do a test mail it stays turning around but isn't telling me the testmail has been send correctly.

 

Is there someone how can tell me how to solve this?

[selectshop.at]

You should read the error logs of your mailserver (ask your provider, if you don't have access to the logs). Which method was configured ? SMTP or PHP ?

[p.snoeck]

PHP is configured

[selectshop.at]

Which php version is in use on your server ? Ask for the error logs of the mail server, for to verify what is going on. I've just tried to send test mail on two of my customers pages upgraded yesterday from ps 1.6.1.4. to ps 1.6.1.5 and there is no problem. Both mails reached my server without any problem (in use also php-mailer).

[p.snoeck]

PHP 5.4, I'll ask for the errorlogs Thanks

[Xavier Borderie]

Hello p.snoeck,

 

Are you still having issues with the mail-sending not working anymore?

Could you give us the relevant part of your error-log?

 

Thank you!

[p.snoeck]

It's already solved for now. There was someting wrong with the update. We have put the controllers and classes from a clean version. Now it's working. Thanks

[saint1956]

HI,

 

I did a update to 1.6.1.5, and my mail is not working any more.

I have used 1 click update.

 

when I return to 1.6.1.4  everthing is working fine again.  Please help :-)

 

I have the same problem with an other shop after updating  

 

thanks in advance

 

Willem

[jetx]

Are you using php mail or SMTP? 

[clasie]

Bonjour,

 

   Je découvre PShop.

   G installé pshop 1.6.1.5 et aucun mail n'est envoyé à partir de mon form de contact.

   Mail alert est installé.

   J'utilise mail() PHP dans ma config pshop.

   J'ai fait un test sur mon env avec un simple fichier php comme en bas et le mail arrive.

   Quelqu'un aurait une suggestion?

 

   Par contre lorsque via l'admin SAV je fais un "envoyer" au client je reçois bien un mail basé sur le mail du client. 

   Lorsque j'envoie un email test from admin il n'arrive pas non plus.

 

Merci.

Claude

 

 

 

$to      = '[email protected]';

$subject = 'the subject';

$message = 'hello';

$headers = 'From: [email protected]' . "\r\n" .

    'Reply-To: [email protected]' . "\r\n" .

    'X-Mailer: PHP/' . phpversion();

 

mail($to, $subject, $message, $headers);

Edited May 5, 2016 by clasie (see edit history)

[grovers]

Hi

I have this PHP (5.6.22) email problem after upgrade to 1.6.1.5

I get a blank screen HTTP ERROR 500 after sending from PS back office or as customer

 

I have tried clean install from 1.6.1.5 & 1.6.1.4 controllers & classes (I had delivery slip error which is OK with v4)

mail server error log attached

 

Many thanks for any help

emails.txt

Edited June 2, 2016 by grovers (see edit history)

[moroccantester]

Check this out! https://www.prestashop.com/forums/topic/544600-mail-not-being-sent-to-clients-or-me/

Any ideas folks?