jon active Posted April 14, 2016 Share Posted April 14, 2016 we have finally upgraded to 1.6 and now the images that should appear on the home page in the Featured Products and at top of New Products modules are failing to load. See attached image of home page. Any ideas? cheers Jon Link to comment Share on other sites More sharing options...
musicmaster Posted April 14, 2016 Share Posted April 14, 2016 Did you take a new theme? Link to comment Share on other sites More sharing options...
Prestachamps Posted April 14, 2016 Share Posted April 14, 2016 Hi, after the upgrade did you regenerated the images? If you have upgraded from a really old version of prestashop like 1.3 or 1.4 then the images used by 1.6 prestashop have different url's , they need to be regenerated. Another question, did you cleared cache of prestashop after the upgrade? If this will not fix your issue, please provide url of your shop so I can give you more exact answer to your solution. Regards, Leo Link to comment Share on other sites More sharing options...
jon active Posted April 17, 2016 Author Share Posted April 17, 2016 Nope we stuck with the standard theme. I tried regenerating the thumbs but it failed probably timed out? I will try that again thank you for the suggestions. site is www.activedistribution.org/shop cheers jon Link to comment Share on other sites More sharing options...
jon active Posted April 17, 2016 Author Share Posted April 17, 2016 Leo do you mean clearing the cache in my browser or a specific cache within prestashop? In which case where is that? cheers Jon Link to comment Share on other sites More sharing options...
Prestachamps Posted April 19, 2016 Share Posted April 19, 2016 HI, I was referring to the Prestashop's cache. I tried opening the url that you provided, but that's a 404 page. Is your page this? www.activedistributionshop.org/shop ? If yes, then please add my ip (5.2.202.149) to the maintenance exception list so I can help you out.Else please give me your shop's Url so I can check the issue. Regards, Leo Link to comment Share on other sites More sharing options...
jon active Posted April 28, 2016 Author Share Posted April 28, 2016 thanx for your offer Leo we got it sorted we did image regeneration repeatedly! cheers Jon Link to comment Share on other sites More sharing options...
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