Nofire Posted April 13, 2016 Share Posted April 13, 2016 (edited) I have updated my paypal modul and now i get this error when i save:You need to complete the PayPal identification Information in step 3 otherwise you won't be able to accept payment. Everything is filled out there. What im a doing wrong? Edited April 13, 2016 by Nofire (see edit history) Link to comment Share on other sites More sharing options...
tdr170 Posted April 13, 2016 Share Posted April 13, 2016 (edited) What version did you update from and too. Edited April 18, 2016 by tdr170 (see edit history) Link to comment Share on other sites More sharing options...
Nofire Posted April 14, 2016 Author Share Posted April 14, 2016 I dont know what version i had before but now i have version 3.10.6 Link to comment Share on other sites More sharing options...
chemocycling Posted April 18, 2016 Share Posted April 18, 2016 hi i have the same problem .i also cant set country . Link to comment Share on other sites More sharing options...
Guest Posted April 18, 2016 Share Posted April 18, 2016 Are you UK sellers? It seems the module is no linger compatible with UK. I don't know why and I am trying to find out. The alternative is a paid module at around £200! Link to comment Share on other sites More sharing options...
Mila_omni Posted April 18, 2016 Share Posted April 18, 2016 This module is not compitable with any EU country! Neither with CZ (look here), nor with the Netherlands, where I come from. I think presteshop has funding problems and tries to force people to buy their modules. However, this is not the way to do marketing! Who is going to give $200 for something, if he/she is not sure whether the module works, or will work after an update... Link to comment Share on other sites More sharing options...
Guest Posted April 18, 2016 Share Posted April 18, 2016 http://addons.prestashop.com/en/1748-paypal.html Says: This module is available for the following countries: France, Italy, the Netherlands, Luxembourg, Belgium, Spain, Portugal, Germany, Austria, Switzerland, Norway, Sweden, Finland, Denmark, Turkey, Israel, Bulgaria, Czech Republic, Poland, Greece, Hungary, Romania, Slovakia, Slovenia, Ukraine, Russia.But also Asia, Oceania and Latin America, except Mexico.For USA & Canada, please use PayPal USA & Canada moduleFor United Kingdom & Ireland, please use Paypal Direct Payments moduleFor Mexico please use Paypal Mexico module Link to comment Share on other sites More sharing options...
Mila_omni Posted April 18, 2016 Share Posted April 18, 2016 ^^This is the module I downloaded and it doesn't work for the NL. I contacted the developer. Hope they will fix it. Link to comment Share on other sites More sharing options...
kinderyum Posted April 18, 2016 Share Posted April 18, 2016 (edited) I don't see an update for this? I have three stores - UK, USA and Australia and I use these (free) Paypal Modules (attached). In order to access it for Australia, I had to change my default store country to an EU one, install it, then change it back. I have Prestashop 1.6.1.4 This post makes me nervous! :/ Edited April 18, 2016 by kinderyum (see edit history) Link to comment Share on other sites More sharing options...
Nofire Posted April 19, 2016 Author Share Posted April 19, 2016 I was talking to Prestashop in the chat and they said that there is something wrong with the module. So i contacted 202 ecommerce but they dont reply.... Link to comment Share on other sites More sharing options...
Mila_omni Posted April 24, 2016 Share Posted April 24, 2016 The developer replied with a template and suggested to make a support request by getting a ticket. Link to comment Share on other sites More sharing options...
kinderyum Posted April 24, 2016 Share Posted April 24, 2016 How are you guys managing to get orders paid for at the moment?? Link to comment Share on other sites More sharing options...
Nofire Posted April 26, 2016 Author Share Posted April 26, 2016 Paypal is working for me now but the image dosent work so its no problem Link to comment Share on other sites More sharing options...
Mila_omni Posted April 26, 2016 Share Posted April 26, 2016 How are you guys managing to get orders paid for at the moment?? I am building the webshop, so no orders at the moment. Link to comment Share on other sites More sharing options...
Cha Wang Posted April 26, 2016 Share Posted April 26, 2016 The PayPal module version 3.10.6 is the EU module and is supposed to work with most countries other than north America and UK etc. We are in HK and tried to install any other version in vain. Yet this version can never be activated because after you fill up all the needed credentials it always gives you this error message: You need to complete the PayPal identification Information in step 3 otherwise you won't be able to accept payment. I have no idea how many carts have been abandoned because we can't take PayPal directly. We have to ask people to pretend to be paying by Bank Transfer and send them PayPal payment request separately. Prestashop and PayPal are not really answering any questions. I don't think I can be using this platform anymore. It is ruining my business. Link to comment Share on other sites More sharing options...
Nofire Posted April 26, 2016 Author Share Posted April 26, 2016 Im not sure but i thing this was fixing that.module/paypal/api/paypal_connect.phpFind if (!$simple_mode || !preg_match('/[A-Z]+=/', $tmp, $result)) Replace with if (!$simple_mode || !preg_match('/[TOKEN]+=/', $tmp, $result)) Link to comment Share on other sites More sharing options...
desmondshops Posted April 26, 2016 Share Posted April 26, 2016 Im not sure but i thing this was fixing that. module/paypal/api/paypal_connect.php Find if (!$simple_mode || !preg_match('/[A-Z]+=/', $tmp, $result)) Replace with if (!$simple_mode || !preg_match('/[TOKEN]+=/', $tmp, $result)) Tried this. It is not working. Message still appears =( Link to comment Share on other sites More sharing options...
Nofire Posted April 26, 2016 Author Share Posted April 26, 2016 Ok i had that problem before but now almost everything works fine... Link to comment Share on other sites More sharing options...
Guest Posted April 26, 2016 Share Posted April 26, 2016 some better news https://www.prestashop.com/forums/topic/522176-uk-sellers-and-paypal-the-official-status/?p=2311062 Link to comment Share on other sites More sharing options...
Nofire Posted April 26, 2016 Author Share Posted April 26, 2016 I live in Sweden so thats no problem for me. some better news https://www.prestashop.com/forums/topic/522176-uk-sellers-and-paypal-the-official-status/?p=2311062 Link to comment Share on other sites More sharing options...
lhalda Posted July 16, 2016 Share Posted July 16, 2016 (edited) Hey, did anybody resolve this? I got into exactly same problem ("Error ! You need to complete the PayPal identification Information in step 3 otherwise you won't be able to accept payment." when updating credentials) after PayPal asked me to update the plugin and renew my credentials due to some known security issue... FML Also it doesn't appear to correctly select country. Tried the edit suggested in #17, no difference... PayPal 3.10.10, Presta 1.6.1.3 // EDIT - workaround solution: I succeeded in saving the preferences through older version - rolled back to PayPal module v3.10.2, saved settings, put new version back. If you need the 3.10.2, I'm attaching it from my backup It goes to the folder "modules" in your PS installation obviously Hope it's not against forum rules to upload work that's not mine - but all the files appear to be open source licensed so no harm done I guess. paypal-3.10.2.zip Edited July 17, 2016 by lhalda (see edit history) 3 Link to comment Share on other sites More sharing options...
Steinar Pladsen Posted August 22, 2016 Share Posted August 22, 2016 HI, i do have an Prestashop here in Norway, selling to all countries. But NO PAYMENT modules are working for United Kingdome!?- When choosing UK adress, all the 4 payment modules dissapears????HOW TO SORT IT?Steinar- www.prosim.no Link to comment Share on other sites More sharing options...
namethatswitty Posted August 28, 2016 Share Posted August 28, 2016 Hey, did anybody resolve this? I got into exactly same problem ("Error ! You need to complete the PayPal identification Information in step 3 otherwise you won't be able to accept payment." when updating credentials) after PayPal asked me to update the plugin and renew my credentials due to some known security issue... FML Also it doesn't appear to correctly select country. Tried the edit suggested in #17, no difference... PayPal 3.10.10, Presta 1.6.1.3 // EDIT - workaround solution: I succeeded in saving the preferences through older version - rolled back to PayPal module v3.10.2, saved settings, put new version back. If you need the 3.10.2, I'm attaching it from my backup It goes to the folder "modules" in your PS installation obviously Hope it's not against forum rules to upload work that's not mine - but all the files appear to be open source licensed so no harm done I guess. Thank you. Delete existing module (unsure of version) and loaded the one you linked. Im using 1.4.11.1 In Australia Everything was working until I had to install the wayback compatibility module to get paypal working. Then I had to load a new version and get verified. Then all of a sudden this problem. Your module had warped formatting but i could save with this and testing and it looks to work. Thanks mate. PrestaShop™ 1.4.11.1 Link to comment Share on other sites More sharing options...
Olekszij Posted December 1, 2016 Share Posted December 1, 2016 (edited) I had the same problem, because I forgot to check the box in configuration page like here http://pixs.ru/showimage/ScreenShot_2228362_24252976.jpg Edited December 1, 2016 by Olekszij (see edit history) Link to comment Share on other sites More sharing options...
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