heartsblack Posted April 13, 2016 Share Posted April 13, 2016 Today I updated my product.tpl file and then cleared the cache from BO. From then onwards whenever I go on my website I get this error. please tell me how to fix it. it's really annoying. Link to comment Share on other sites More sharing options...
tuk66 Posted April 13, 2016 Share Posted April 13, 2016 What error? Link to comment Share on other sites More sharing options...
hanuwant Posted May 3, 2016 Share Posted May 3, 2016 What error? I got the same error, till yesterday my website was fine and today all of the sudden it is not loading. my back office is ok. I am getting two type of problem: 1. my site is not loading showing error 500 (currently anable to handle the request)(HTTP ERROR 500) 2. In my back office it is showing that my shop url has changed, when I tried to change it was ok. Please help my shop is not working.. Link to comment Share on other sites More sharing options...
tuk66 Posted May 4, 2016 Share Posted May 4, 2016 Turn on Debug mode to see the error instead of blank page. https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
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