BenC Posted April 6, 2016 Share Posted April 6, 2016 Hi, Please can someone help me I am at my wits end! My BO is painfully slow, the spinning circle on 'save' buttons can last up to 30 seconds between updating each product. This is making things very difficult for me to manage. I have tried modules to optimize my DB, cleaned cache, upgraded to latest version but nothing seems to work. I sometimes get timeout errors when opening products saying it cant load some tabs, when I click ok the tabs are all loaded. Any ideas anyone? Thanks Ben Link to comment Share on other sites More sharing options...
BenC Posted April 6, 2016 Author Share Posted April 6, 2016 I should add I have upgraded my hosting package, I was on the top one I am now using the reseller option HOST 1:CPU usage 100%Virtual Memory 1024Physical memory 1024Concurrent connections 20Number of processes 100I/O limit 1024I/O operations per second 1024Reseller 2:CPU usage 100%Virtual Memory 2048Physical memory 2048Concurrent connections 40Number of processes 100I/O limit 2048I/O operations per second 1024 Link to comment Share on other sites More sharing options...
presta4you.com Posted April 6, 2016 Share Posted April 6, 2016 Maybe you have some module inside hook 'actionProductSave'. Check this. Link to comment Share on other sites More sharing options...
Freemar Posted April 8, 2016 Share Posted April 8, 2016 Hi. I found out in my case, that missing TMP folder in IMG folder, caused loading modules slow. Also make shure that in IMG folder you have 404.gif image. Link to comment Share on other sites More sharing options...
BenC Posted April 8, 2016 Author Share Posted April 8, 2016 I have removed a lot of disabled but installed modules which seems to have helped a little Link to comment Share on other sites More sharing options...
BenC Posted April 25, 2016 Author Share Posted April 25, 2016 Unfortunately my problem is back, can anyone help have a quick look at the website to see if there is anything Ive missed? I contact my hosting company who assured me the spec of the hosting is more than enough for what I need. The only restriction i have noticed is the I/O usage, this is set to 2MB and when the website runs slow this is always nearly at 100%. Can someone explain what this is and why it would be restricted please? Link to comment Share on other sites More sharing options...
BenC Posted April 25, 2016 Author Share Posted April 25, 2016 The problem only happens when adding product details. If I browse through the rest of the BO it seems to be ok. I have duplicated a product and it took approx 40 seconds to generate. Editing products is also effected. Link to comment Share on other sites More sharing options...
tuk66 Posted May 17, 2016 Share Posted May 17, 2016 What website? Link to comment Share on other sites More sharing options...
Teapot Creative Posted May 17, 2016 Share Posted May 17, 2016 Hi Nemo has made a video tutorial here: http://nemops.com/faster-prestashop-back-office-modules-themes-ads/#.VzrbkZMrJ24 This gives you some great tips on speeding up the Back Office... great tutorial Nemo! Hope this helps. Nick Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now