Techinal error unable to add to cart

[khgnarola]

We are using prestshop 1.4.8.2. Here when we do add to are then we are getting technical error unable to add to cart product and  parse error.

our site url is http://kokosdesigns.com/

 

could you please let us know about it.

[El Patron]

Hi, I was able to add to cart, delete from cart, re-add from cart without any issue.  Using Chrome.

 

Can you clear your browser cache to see if this clears up issue you are having?

[khgnarola]

Hello I cleared my browser cache but still i m facing issue can you check for the product having attributes and let us know

[El Patron]

can you provide link to the product you are having an issue for?

[khgnarola]

sure http://kokosdesigns.com/6-engagement-rings
try to add products named "

LR321-KR32

"

when adding this  we are getting technical error

[El Patron]

yes I am now able to re-produce but there is for me not enough information to diagnose.  I suspect it has to do with the 3rd party attribute module but this is just a guess.

 

Please enable PrestaShop debug mode 

https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

 

maybe new debug information will be presented, also check your hosting php error log.