juerpa Posted March 30, 2016 Share Posted March 30, 2016 Hi, It seems that the filesize of downloadable products is limited to 25 Mb by default. Is there some way to increase that? Or do I need a module to sell bigger files? If I do, which modul(s) would you recommend? Jukka Link to comment Share on other sites More sharing options...
Simonas Invertus Posted March 30, 2016 Share Posted March 30, 2016 Are you sure that this is the limit of PrestaShop and not the server? Link to comment Share on other sites More sharing options...
juerpa Posted March 30, 2016 Author Share Posted March 30, 2016 I am not sure, it might be also the server. From Administration -> Preferences I found "Maximum file size for downloadable product" and was able to increase file to 64 Mb. But this stilll is not enough though. Link to comment Share on other sites More sharing options...
Simonas Invertus Posted March 30, 2016 Share Posted March 30, 2016 1) Talk to your server administrator about this. 2) Consider hosting files on other servers providing download link then you sell the product. Link to comment Share on other sites More sharing options...
juerpa Posted March 31, 2016 Author Share Posted March 31, 2016 It seems that our shop is in Prestashop Cloud, not in that server where the rest of our webpages are. So, is there somewhere in dashboard place where I can fix this or how do I find administrator of server? Link to comment Share on other sites More sharing options...
Simonas Invertus Posted April 1, 2016 Share Posted April 1, 2016 PrestaShop Cloud gives you easy way to set up your shop but limits your abilities of control so there is nothing you can do. Two ways to solve your problem: 1) Move your shop to your own hosting. 2) Host files else where and sell links to the files instead of files themselves. Link to comment Share on other sites More sharing options...
juerpa Posted April 1, 2016 Author Share Posted April 1, 2016 Thankyou very much! This clarifies the situation. I still wonder is there any module which could help with this. For example Digitalique. According to developer with this module it is possible to "handle unlimited files and file sizes" but "you will need to modiy settings in your php.ini concerning max_request_time or max_uploaded_files or something if your server hast troubles uploading some files." Does this mean that even if I purchase this module, I can't get over 64Mb if our shop is in Prestashop Cloud? Jukka Link to comment Share on other sites More sharing options...
Simonas Invertus Posted April 1, 2016 Share Posted April 1, 2016 No, this module does not solve this problem. Because you have to access php.ini and you can not do that. This files is the core of server configuration and even not all hosting providers allow to change it (it depends on your hosting plan). Link to comment Share on other sites More sharing options...
juerpa Posted April 1, 2016 Author Share Posted April 1, 2016 Ok, thankyou very much! Link to comment Share on other sites More sharing options...
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