Vali16 Posted March 21, 2016 Share Posted March 21, 2016 Hi, Can someone help with finding a solution for adding additional information in emails sent to customers when I change the status? I need to create a new status, create a new email template for that status that includes (but not limited to): product name, product description, product reference, other fields. I added {products} to the email template html but it does not display the details (name, reference). I probably need to change some more files. I searched the forums but I could not find a clear solution. Please help. I want to launch the website and this would help my productivity a lot (not having to send customer emails with product details manually after the order). Is there a step by step guide for this? Vali PS 1.6.14 Default Theme Multistore Multilanguage Link to comment Share on other sites More sharing options...
Ionut Ac Posted July 13, 2017 Share Posted July 13, 2017 Any solution to this? I also want to create a custom order status with a custom template and add product details to this template. something similar to order confirmation Link to comment Share on other sites More sharing options...
Ionut Ac Posted July 13, 2017 Share Posted July 13, 2017 I manage to solve it on my own. Here you can find more details: https://www.prestashop.com/forums/topic/465115-solution-how-to-use-order-conf-variables-in-any-email-template/page-2?do=findComment&comment=2583804 Is the original topic that help me and my solution is posted there. Link is pointing to the solution post. Hope that helps. Link to comment Share on other sites More sharing options...
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