Wrong Thumbnail Images In Categories, Need Help

[ecommdev]

Hello,

 

Some of the product image thumbnail images in categories are not correct. When you click on the thumbnail and proceed to the product page, its correct, its correct in the BO for the specific product. Its not all the product thumbnails in categories, maybe 1 in 5 are showing wrong thumbnail.

 

Prestashop, 1.6.0.9. 

 

Any solution to fix this problem?

[tuk66]

Can we see it online?

[ecommdev]

To respect the privacy of the client, I have created a screenshot to show example, hopefully this will be enough info, otherwise please inform what info you need to see to help figure out this issue and resolve.

 

Category screenshot, https://i.gyazo.com/5c520ef23ef0fc3e9732ec4e967b9694.png

 

You will notice on the top three products, all of them should be using the same image, however, the TOP RIGHT picture is using a WRONG image. When you click on the image and go to the product page, its the correct product and image. 

 

You will notice on the bottom three products, the BOTTOM LEFT picture is using the WRONG image. When you click on the image and go to the product page, its the correct product and image. 

 

Its very confusing as why certain products even with the same image as other products, its happens in the category pages, its not limited to certain categories, pricing or any other specifics. 

 

I look forward to your assistance.

[tuk66]

Sorry, but just an image has no meaning (and that hosting is offline).

[ChrisRabkin]

We have this issue as well on addictiveaquaculture.com.

Many of the products are not matching up with the correct photos.

[missanne23]

Try flushing your image cache.