sammys2010 Posted March 9, 2016 Share Posted March 9, 2016 Hello everyone...I have a big problem on 2 old prestashop 1.3.6 (they have always functioned like Swiss watches since the installation--> thousands of orders and the customer never wanted to do upgrades or anything else if not the ordinary / backup maintenance etc.) :Starting today around 14:00 we have paypal payments but not orders appear in the backoffice (not even appear with error) of both shops.the 2 webshop are in production fully functional since years... last payments properly registered around 12:00 GMT ... other paypal payments received after 14:00 GMT -->no trace.Other payment modules are working properly and record orders.What can / should I do? Please helpthank you best regards sam Link to comment Share on other sites More sharing options...
selectshop.at Posted March 9, 2016 Share Posted March 9, 2016 Which Paypal Module are you using ? Version ? Paypal has changed his type of connection since beginning 2015. If you never upgraded your Paypal module, some day it will not work anymore. You should actualize your module and also your Module configurations and if necessary the server configurations. Link to comment Share on other sites More sharing options...
sammys2010 Posted March 9, 2016 Author Share Posted March 9, 2016 Paypal has changed his type of connection since beginning 2015. If you never upgraded your Paypal module, some day it will not work anymore. You should actualize your module and also your Module configurations and if necessary the server configurations. Sorry for incomplete info. Paypal version are both 2,4. This morning I received paypal email about IPN failure. I checked the IPN paypal history and all transaction ipn messages strarting from yesterday 14:00 gmt are still in pending status ( many tries each ) Http report/error 410 ( instead of 200 of succesfull ). please help ! thanks regards Link to comment Share on other sites More sharing options...
selectshop.at Posted March 10, 2016 Share Posted March 10, 2016 You should use the actual Paypal Module for your country (USA has an own module - other countries module version is 3.1.0.2) and configure it accordingly. Your Server must have installed SOAP and CURL Server module for to work (ask you provider). You can find the latest Paypal module for download here, as older Prestashop Versions do not connect with autoupgrader in this case. Download the module and repalce the folders and files on your FTP on folder /modules/paypal Download paypal module for Europe and all other countries, except USA and CDN: http://addons.prestashop.com/en/1748-paypal.html Download paypal module for USA and Canada: http://addons.prestashop.com/en/8277-paypalusa.html See here the changes paypal made: https://www.prestashop.com/forums/topic/380185-paypal-modification-ssl-v3-to-tls/ Link to comment Share on other sites More sharing options...
bellini13 Posted March 10, 2016 Share Posted March 10, 2016 Except don't use the Paypal USA module if you plan to allow vouchers, or if you collect sales tax, then the module will not work. Link to comment Share on other sites More sharing options...
sammys2010 Posted March 13, 2016 Author Share Posted March 13, 2016 You should use the actual Paypal Module for your country (USA has an own module - other countries module version is 3.1.0.2) and configure it accordingly. Your Server must have installed SOAP and CURL Server module for to work (ask you provider). You can find the latest Paypal module for download here, as older Prestashop Versions do not connect with autoupgrader in this case. Download the module and repalce the folders and files on your FTP on folder /modules/paypal Download paypal module for Europe and all other countries, except USA and CDN: http://addons.prestashop.com/en/1748-paypal.html Download paypal module for USA and Canada: http://addons.prestashop.com/en/8277-paypalusa.html See here the changes paypal made: https://www.prestashop.com/forums/topic/380185-paypal-modification-ssl-v3-to-tls/ Donwloadable paypal modules aren't available for our old 1.3 version. Anyway, I've solved installing SSL certificates/key into our webservers and modifying the old paypal module to point to HTTPS url for IPN validation. regards Link to comment Share on other sites More sharing options...
Guest locen Posted April 28, 2016 Share Posted April 28, 2016 Hi, I contacted paypal for upgrades that will shortly also make updates regarding IPN I have also informed about this, I was told that IPN disabled on the bill but that orders may not arrive or do not arrive correctly in the back office? But until now, one year it all works, so you say you will not have to activate IPN? For the latest version I will have to activate IPN? thanks Link to comment Share on other sites More sharing options...
Guest locen Posted May 26, 2016 Share Posted May 26, 2016 (edited) Hi I use the PrestaShop 1.6.0.9 and paypal version is 3.10.8 EUROPE VERSION. I changed hosting to have sha-256, http 1.1, tls 1.2 and g5. But now website is only on server, i don't changed DNS yet, I'm testing website changing my pc file hosts I tested sandbox but I get "waiting for paypal payment" as order status. I receive this error because there are problems with the security from 17 June? these are module configuration Edited May 26, 2016 by locen (see edit history) Link to comment Share on other sites More sharing options...
bellini13 Posted May 26, 2016 Share Posted May 26, 2016 is there a reason you are posting the same thing in 5 different topics? stick to one topic in the paypal forum... I have replied to your issue already in a different topic Link to comment Share on other sites More sharing options...
Guest locen Posted May 26, 2016 Share Posted May 26, 2016 sorry but I can't understand your help so I asked if someone can explain me in other words Link to comment Share on other sites More sharing options...
ukbaz Posted June 1, 2016 Share Posted June 1, 2016 I had a Paypal IPN failure this afternoon also - NOt using an old module or Prestashop version. PS version 1.6.1.4 Paypal Europe version 3.10.8 See post here: https://www.prestashop.com/forums/topic/532508-paypal-europe-ipn-failure-with-paypal-pro-option-selected/ Link to comment Share on other sites More sharing options...
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